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excellent company and equally excellent customer service....just read and understand you policy and you are all good--- i am soo glad i found this company. i admit i was skeptical when i submitted the claims thinking they would come up with an excuse not to reimburse me--- but they didn't

excellent company and equally excellent customer service....just read and understand you policy and you are all good--- i am soo glad i found this company. i admit i was skeptical when i submitted the claims thinking they would come up with an excuse not to reimburse me--- but they didn't

This was my first claim. I am going to pursue a review. I am being told that conjunctivitis is the se as cherry eye and I do not agree. I will have to wait to see how things go in the future. I have not had to use it for accidents.

This was my first claim. I am going to pursue a review. I am being told that conjunctivitis is the se as cherry eye and I do not agree. I will have to wait to see how things go in the future. I have not had to use it for accidents.

I insured my puppy from the age of 4 months. She had a few GI incidents (as puppies do). By the time they subtracted the deductible each time, and charges for office visits and everything else, they barely paid anything. The response time was good, for what they paid. Then they notified me the premium was increasing by about 20% a year later. The cost vs what they actually covered is just not worth it. Read the fine print. I cancelled and they tried to put me on a guilt trip, wouldn't take no for an answer, tried to get me to lower the insurance coverage, etc. I was disappointed as this was supposed to be one of the best but the premium was too high for what they pay out, especially for a young dog.

I insured my puppy from the age of 4 months. She had a few GI incidents (as puppies do). By the time they subtracted the deductible each time, and charges for office visits and everything else, they barely paid anything. The response time was good, for what they paid. Then they notified me the premium was increasing by about 20% a year later. The cost vs what they actually covered is just not worth it. Read the fine print. I cancelled and they tried to put me on a guilt trip, wouldn't take no for an answer, tried to get me to lower the insurance coverage, etc. I was disappointed as this was supposed to be one of the best but the premium was too high for what they pay out, especially for a young dog.

I highly recommend Pets Best! I am 100% satisfied!

I am a demanding customer. So far, so good. I can't find anything negative about Embrace. I'm very impressed. I don't regret it.

My 4 month old puppy broker her femur and, thanks to Healthy Paws, we were able to afford the super costly surgery (over 3000$ with all related costs). Without the surgery, she would have never recovered and would not have grown into the super happy and healthy pup she now is! Healthy Paws reimbursed within a few days, from the first x-rays to the follow up exams! We are so thankful for all they did, and the way they did it - always emailing us to inquire about our puppy healing. I wish my human health insurance was as friendly and personalized! I am so happy i subscribed for the insurance right as we adopted our puppy, otherwise i don't know how we could have afford the all thing that happened a month after we got her. Don't procrastinate if you are about to get a coverage for your pet is my new motto!

My dog Zoe is 14 months & she had two UTI back to back. I submitted the claims & was told they were gonna review the claims. Waited 6 weeks & called them back & the reply was that this was a chronic disease. How can a puppy with 2 UTI be considered chronic.???? Am very unhappy & discontinued the ins. They had stipulations of 3,500 cap per disease, & I did not get paid anything:( Bad .. Bad ,,, bad