Find and read reviews with confidence

I have nothing but good things to say about Trupanion. The claims process is simple, minimal paperwork, and fast refunds.

I have nothing but good things to say about Trupanion. The claims process is simple, minimal paperwork, and fast refunds.

Thank God for Healthy Paws! I spent a lot of time researching all the Insurance Companies and after reading all the "fine lines" it was clear that Healthy Paws offered the best plan available. It seemed too good to be true, but in fact, it is true! When my Miniature Schnauzer puppy, Shizzle, came down with a serious Respiratory Infection, Healthy Paws covered everything the plan states, along with the follow up treatment that the vet recommended. I didn't have to compromise the quality of Shizzle's care by cutting back on treatments and testing because I had faith that Healthy Paws would be on my side, and they were. Soon after the Respiratory Infection, I caught her munching on a rotting mouse carcass, which resulted in terrible GI problems and a Leptosperosis scare. Again, Healthy Paws came through. I was able to take Shizzle to her awesome veterinarian and they took great care of her! Not only has the Insurance been a blessing from a financial standpoint, but Healthy Paws has excellent customer service. Every time I have called them with a question, I was able to speak with a friendly, compassionate, and informed live person. And when someone didn't know the answer to the question, I received a call back within a few hours with the answer. They also send nice personalized emails checking up on Shizzle. They let you know they really care! I've made it my personal mission to tell everyone I know with a pet about them. They have been amazing!

Having gone through three other insurance companies, Embrace is finally a company that actually reimburses and follows the terms of its agreement. the deductible is actual ANNUAL, not per visit as was the case with other companies, and they don't reimburse up to their acceptable amount; they have reimbursed on what was actually billed. The service is prompt always, via email. I am very very very satisfied

My dog Desi had to have surgery for cherry eye. The claim was submitted and within a couple weeks, 90% of the cost was covered by Trupanion. They were courteous and kept me up to date with where my claim was at all times.

My dog Desi had to have surgery for cherry eye. The claim was submitted and within a couple weeks, 90% of the cost was covered by Trupanion. They were courteous and kept me up to date with where my claim was at all times.

I would recommend Healthypaws insurance to everyone. If it were not for them, I could have never provided spinal disc surgery for my 3 year old cavatsu Lilac. We would have had to put her down because w/o the surgery she had no chance for recovery from paralysis of her hind legs. My brother is switching to Healthypaws after 1 of his 5 cats had Cancer and it cost 30,000.00 and his insurance covered only 5,000.00 which was his cap for each illness.I looked @ various insurances and boy am I glad I chose this one. I never thought I would receive my claim reimbursement within 2 weeks of filing. The staff were so helpful, informative and empathetic!!!!!!

good

I have a 9 month old pit bull, who is in pretty good health. the plan covers most of her vet stuff, but i wish the normal price of the procedures and medications were higher. when i receive my reimbursements, i dont get back as much as i had hoped because apparently my vet charges higher than normal prices.

as an animal advocate and animal owner/lover for all of my life, my circle of friends & I are CONSTANTLY reviewing and researching insurance on our animals. As VPI is a newer company, I was the first of my friends to go with them after hearing negative experiences from all of them about other insurance carriers. My dog is currently 6 and is WELL PAMPERED. We've had Embrace for 2 years and they've lived up to EVERY OUNCE of my expectation and EXCEEDED every customer service experience I've had (*unfortunately* several claims already). I wish you would insure horses!!