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Two years ago when I researched pet insurance for my then 6 month old Bullmastiff puppy, Healthy Paws offered the best coverage for the price hands down, which was why I chose them. Having now dealt with them for two years I can personally vouch for the amazing and outstanding quality of their service. My Bullmastiff has food and dust mite allergies, nothing life threatening, but something that will have to be managed for his lifetime. Every claim I have submitted to Healthy Paws has been immediately processed with absolutely no hassle. In fact, once a claim is submitted by my vet's office I have a check within a week and, often, within a few days. Their customer service representatives are wonderfully knowledgeable and frriendly so, start to finish, every transaction with them is a positive expereince. On top of that we get a letter every six months or so telling us that Healthy Paws has improved our coverage. The first letter informed us that the lifetime cap on benefits had been lifted completely and the most recent one informed us that wholistic treatmens such a accupuncture are now covered. Instead of diminishing services like most companies, Healthy Paws just keeps giving us more!! It gives me great peace of mind that I will never have to deny Dexter any needed medical treatment because I can't afford it. I know that Healthy Paws will always deliver what they promise and that Dexter will always be able to have the best medical care available. If human med

Great! Easy to work with and fast reimbursement! Staff is very helpful in claim process.

Great! Easy to work with and fast reimbursement! Staff is very helpful in claim process.

Fantastic customer service, fast claim filing. Covers a lot of costs even wellness exams!

Our one year old puppy(Lola)that we rescued from a shelter, has just been diagnosed with Diabetes. This is rare in such a young dog. She will require a lifetime of medicine and special diet. So far, Embrace and their helpful employees (Megan, Laura and Christine) have been extremely helpful. We have been reimbursed for office visits, insulin and needles. So far we are very happy with Embrace.

This insurance is expensive but doesnt seems to pay a lot out on a claim. Seem to be spending more a year tahn what I actually get back.

Easy claim submission. Friendly service!!!

Easy claim submission. Friendly service!!!

Healthy Paws has been nothing but great. My vet forwards the bill to the company, the company replies promptly and a check is in the mail. I couldn't ask for more peace of mind. It makes the cost of a sick or injured pet no longer a concern. While at the vet, I can worry about their wellbeing instead of the cost of the xrays or procedures needed. Also the company itself is so friendly. I get thoughtful emails checking up on my pets a few times a year. I can't think of any human insurance company who actually treats you like a friend. Bottom Line: I'd recommend Healthy Paws to everyone with a pet and a desire to ensure that pet is well taken care of and loved.

I signed LisaJoy up for Embrace Pet Insurance in late October when I made her a permanent member of the family. She is dog #6 who I have "Embraced." In early December, when she was just 11.5 months old, I experienced the most horrifying experience of my life when her throat and tongue swelled rapidly due to a hematoma (internal bleeding.) The hematoma got so big it cut off her airway! I rushed her to my local vet, less than a mile away. They were able to do an emergency tracheotomy to re-establish her airway, and then referred me to the Emergency vet an hour away. From there, they sent me to the specialist hospital, Tufts University, 3 hours away. Throughout each step of this terrifying process, I was able to focus solely on my puppy and getting her the care she needed in order to survive, because I knew Embrace would be behind me 100% to help on the financial end of things. Sure enough, the claims process was simple and straightforward, the representatives were courteous and helpful, and the claim was processed very quickly, even over the holidays.