5
out of 5
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5
out of 5
Excellent!
Very good customer service. They take the time to listen. I fax my claims and receive a response the next day through email saying that they received the claim and will send a reply within twenty four hours. I have direct deposit, and I feel this is the best way to go. My cat, Oreo, is 10 years old and recently diagnosed as a diabetic.
You're the "Best".
- INSURER: Pets Best
- POSTED: 09/28/2012
- BY: Deborah
- BREED: American Shorthair
- AGE OF PET: Over 11 years
5
out of 5
Without tru panion my dog puppy would not be here!
My bull mastiff was 11 months old when he collapsed for the first time. We brought him to the emergency room to find out be has what is called super ventricular tachycardia. Long story short my doctor bills were over 7,000.00 dollars and tru panion paid 90% of every bill after the $500 deductible was paid. They also cover 90% of his heart medication that he will be on for the rest of his life. Thankyou to Tru Panion for saving my dogs life. Your company is #1 in our eyes.
- INSURER: Trupanion Canada
- POSTED: 09/26/2012
- BY: Anthony
- BREED: Bullmastiff
- AGE OF PET: 0 - 3
5
out of 5
Without tru panion my dog puppy would not be here!
My bull mastiff was 11 months old when he collapsed for the first time. We brought him to the emergency room to find out be has what is called super ventricular tachycardia. Long story short my doctor bills were over 7,000.00 dollars and tru panion paid 90% of every bill after the $500 deductible was paid. They also cover 90% of his heart medication that he will be on for the rest of his life. Thankyou to Tru Panion for saving my dogs life. Your company is #1 in our eyes.
- INSURER: Trupanion
- POSTED: 09/26/2012
- BY: Anthony
- BREED: Bullmastiff
- AGE OF PET: 0 - 3
5
out of 5
Healthy Paws: Outstanding Experience!!
It had only been 2 months since we signed up with Healthy Paws and unfortunately our pet needed to be hospitalized due a severe stomach problem. The total cost was $3,300. Our claim was processed expeditiously and we received the proper reimbursement. We also received a follow-up Email inquiring as to our pets recovery. Needless to say, I would highly recommend Healthy Paws to anyone who would listen!!
- INSURER: Healthy Paws
- POSTED: 09/25/2012
- BY: Robert
- BREED: Cockapoo
- AGE OF PET: 7 - 10
5
out of 5
Very satisfied with them!
I've had insurance on my dog for over two years and have had little to no problems with any of the claims I've submitted. I would like to see any changes you make to enhance your insurance take affect immediately instead of waiting for the next policy renewal.
- INSURER: ASPCA
- POSTED: 09/22/2012
- BY: Jerome
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Best customer service!
Fortunately, i don't have to call embrace too often (healthy pup so far). But the few times i have called, everyone I talk to is extremely helpful and very nice. They are also very quick in responding to emails which I find very convenient!
- INSURER: Embrace
- POSTED: 09/20/2012
- BY: Claudia
- BREED: Maltese
- AGE OF PET: 7 - 10
5
out of 5
Thank goodness for Embrace!
Our dog injured his back and Embrace has been wonderful in handling the claim. It was very scary, leaving our dog at the emergency clinic on a holiday weekend and worrying about the large vet bills to come. Our dog is now currently in rehab and Embrace has been a huge relief to us. Customer service has been great - Embrace has stayed in touch while they had delays due to a new computer system, but have paid everything per our policy. I am very thankful we have this coverage and I have and will continue to recommend them to our veterinarians and other pet owners.
- INSURER: Embrace
- POSTED: 09/19/2012
- BY: Holly
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 7 - 10
4
out of 5
Thank goodness for ASPCA Insurance!
We had another boxer and spent MANY $ on his health care. We had not heard of pet insurance at the time. With this dog we, fortunately, bought insurance when he was a puppy. We almost didn't, thinking what are the chances of getting TWO dogs with health issues. We have been very pleased with the company. One thing I would like to see is the inclusion of partial coverage for dog food that is prescribed by the vet that is needed to sustain the dog's health as it is VERY expensive.
- INSURER: ASPCA
- POSTED: 09/16/2012
- BY: Betty
- BREED: Boxer
- AGE OF PET: 7 - 10
5
out of 5
Caring service, very fair
We were completely blindsided when our boxer Fritzy came down with bladder stones. By the time we understood what was happening he was very torn up inside with a perforated bladder. Embrace stayed on top of our multiple bills for all the diagnosic and surgical work that needed to be done. They kept in touch with us regarding the status of our claim, paid our claims quickly, and followed up with us to see how Fritzy was doing. Thank you Embrace
- INSURER: Embrace
- POSTED: 09/16/2012
- BY: Nancy
- BREED: Boxer
- AGE OF PET: 7 - 10