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I've been with Healthy Paws for over two years now and my life was changed to complete peace of mind because THIS is what pet insurance should be! I have tried the competitors and their limitations, reimbursement schedules, and claims processing often made me wonder why I had bothered to get the insurance. I can't imagine my life without Healthy Paws. You guys always strive to better our furry family's lives as if they are your own. The customer service and compassion you had in your condolence to me for my first dog was heartfelt and personal! I have complete confidence my second dog will continue to have your attention and efforts in allowing for the best veterinary care to continue for her without worrying about cost. Words just cannot express how blessed the pet owner world is to have you all! Thank you for all you do Health Paws team--you make stressful times less stressful which allows for even more love to my pet during those times and beyond! God bless you all!

I have been extremely pleased in dealing with Trupanion...unfortunately not the first time, but again all the experience with the insurance company has been positive.

I have been extremely pleased in dealing with Trupanion...unfortunately not the first time, but again all the experience with the insurance company has been positive.

takes forever to get cash back and when my dog had a virous and diaria they would not oay for the meds she needed. said it didn't cover ear infections. But the meds where for her back end not front end. Same problem with insurance companys have.Some one that doesn't know whats going on. We will give people some of the cash and they will be happy! No wonder why people get lawers.Sorry about spelling ,i'm to upset!

Very happy with this insurance. They answer questions when we call and payment for claims are prompt.

Very happy with this insurance. They answer questions when we call and payment for claims are prompt.

Pleased with results of review and being kept advised with e-mails about the status of the claim.

My 9 year old Rotti-mix has recurrent lymphoma (was in remission and came back). Without insurance I woud be in a very difficult position; deciding whether we could afford his chemotherapy treatments. Embrace has been great; paying promptly for his 16 treatments the first time and paying again now that the cancer has returned. Over all they've been a pleasure to deal with.

I am a new client of Pets Best and would like to share my experience filing a recent claim. On December 10, 2012, I brought my Siamese cat, Violet, to my vet for her annual wellness check, where he noted an enlarged node in her jaw and two abnormal teeth. Upon extraction, he aspirated the lymph node and we were stunned to receive a diagnosis of metastatic carcinoma. Within three weeks, she had to be euthanized, because a mass had invaded her upper jaw. When I submitted the relatively modest bills to Pets Best, they excluded the dental extractions, which were the bulk of the bill. They did cover the euthanasia and cancer medications. I received less than $250.00 back on a total bill of nearly $600.00. Part of that ($23.) was the result of a Level I appeal that I filed. I will say that the representatives have been very nice, and the reimbursements were processed and received in a timely fashion. However, although everyone agrees that the abnormal teeth were a result of a tumor in the jaw, Pets Best has held fast to the position that NO dentistries are covered unless they involve broken or abcessed teeth needing extraction. Ironically, had I opted to subject Violet to aggressive chemotherapy, involving thousands of dollars, it would have been covered. Yet, this brief catastrophic illness received only minimal reimbursement because of a policy that does not allow for any extenuating circumstances. Not only did I lose my cat, but I have spent time and energy di

I just brought home a rescue dog a week and a half ago. I asked many pet owner friends of what they thought about pet insurance all in all I recieved alot of negative reactions from them but always in the last part of the conversation they would proceed to tell me how much money they plunked down for their pets illness's. Bottom line is I did alot of research on different policies. I chose Embrace, which so far I am quite pleased. They correspond quickly and expeditiously. I am waiting for my first reimbursement which they just told me is on its way for the wellness coverage. So far very pleased and so glad I purchased a policy from them.