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Hi, My name is Lisa Russell and I'm an Emmy-winning filmmaker based in NYC. Why did I have to say that? Because I'm writing this review with as much seriousness as I take my work. I enrolled my two dogs who are both 11 in Healthypaws after reading a little bit about them on the internet. I had other pet health insurance plans in the past but was interested in trying them out. Thank god I did. Not too long after my enrolllment wait period ended, my one dog got very sick. Partly bc of the negligence of a vet I was taking him to. Long story short, we found out my dog was extremely diabetic, did not get the care he needed immediately and ended up becoming ketonic and I had to take him to the pet emergency hospital. His illness required three days in the hospital with payment required up front. I was able to cover the first two days but on the third day I was about ready to give up and put my dog down. I talked to a wonderful representative by the name of Meredith who walked me through everything, assured me and informed me that if I could the hospital to fax me the estimate for the last nights stay that they would give a credit card to cover their portion of it. No other insurance company needed to do that and between how fast they acted, the care they showed me and my dog, I have a whole new respect for the health insurance industry. I always assumed they just wanted my money but I felt they truly cared about the life of my dog. I had not been a member

Mugsy is a 7 year old puggle. Starting in January 2012, he began to put on weight and was less active than he had been. I took him to the vet and had blood tests done to see if he had any medical issues. Thankfully, he was healthy, just ate alot. He is now on Slentrol and has lost 6 pounds since starting the medication. The claims were submitted through my vet and I like being able to monitor the claim. I have found ASPCA pet insurance to be better than the other insurance I had previously had for Mugsy.

I was very happy with the speed and ease with which I submitted and was reimbursed for my claims for my Lucy's ACL reconstruction. I was wary that some of the procedures/medications would not be covered, as insurance companies often disclose in "the fine print," but Embrace stuck to their word and I received back 100% of the costs I had expected/hoped to receive. The service team was also very accomodating in corresponding directly with the facility performing the work in order to obtain the itemized details. I hope Lucy lives out her years in good health but regardless I will continue to use Embrace for her duration.

My puppy was 3 months old when he had his 1st accident, ( a broken paw in 2 places ). Trupanion notified me via E-mail as soon as they received my claim, which was within 24 hrs of the doctors visit. The check was soon to follow. His 2nd accident was an accidental ingestion, which again was handled quickly and professionally. Wish my health insurance was as quick as Trupanion.

My puppy was 3 months old when he had his 1st accident, ( a broken paw in 2 places ). Trupanion notified me via E-mail as soon as they received my claim, which was within 24 hrs of the doctors visit. The check was soon to follow. His 2nd accident was an accidental ingestion, which again was handled quickly and professionally. Wish my health insurance was as quick as Trupanion.

Pet insurance is so important for peace of mind. Embrace Insurance has been there for us over the past 18 months.They are straight forward and caring.

Friends thought I was nuts to buy pet insurance, but working in the insurance industry I knew the value of having coverage. When my two-year old cat ate an unidentified object and needed emergency abdominal surgery I was extremely relieved that I had purchased pet insurance. Especially when I was given a quote of $3000-$4000 for the surgery. My cat recovered and once I had obtained all the claim materials I submitted them to Healthy Paws. Healthy Paws contacted me immediately to let me know that they had received the documentation, and within 12 hours they had informed me that my claim was being processed. I received my check 3 days later. Healthy Paws also followed up the following week to inquire about my cat, which I thought was a nice touch. The team at Healthy Paws could not have been more responsive. Ultimately, 72% of my cat's operation was covered, after the deductible and co-insurance. It could have been so much worse. Overall, my Healthy Paws experience was fantastic. I would definitely recommend them.

As a new pet parent, I am extremely thankful for the fact that I chose Healthy Paws as my puppy's insurance carrier. Unfortunately, my puppy, Hudson incurred a fall and ended up breaking 5 of his toes. I submitted the claims from the hospital and the vet and was pleased with the response time. I received a reimbursement check in the mail within a week that the claim was filed. I shutter to think about the out of pocket expenses that can surmount without decent insurance. I truly believe that I made a very good choice with Healthy Paws. I only wished that my medical insurance was as reliable

Embrace was quick to get me a check for payment under my Wellness plan

This was my first claim and they were very nice and handled everything for me. Kept me informed about the claim status via emails. Excellent experience!