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Took my dog into the hospital for 3 days due to Gastrenteritis. The total bill was ~ $2100. Trupanion dispersed ~ $1500. Which was much appreciated. The only negative was that they did not reimburse the $250 deductible which I should have been reimbursed because my dog was treated for gastroenteritis at the same hospital back in October of last year. All in all still better than nothing and my pet is doing fine now.

Very friendly staff. All claims are handled very quickly and are easy to understand. Absolutely would recommend!

Trupanion truly made the experience of my puppy breaking his leg much, much easier. The customer service was amazing and incredibly helpful. The approval came within one day and the check came a week after the procedure. It was a huge relief to know that that was there for me. The stress of your puppy hurting himself is difficult enough, but knowing the cost was was covered helped tremendously. Especially after the stress of the hurricane and everything we went through with that. Trupanion is amazing and I will recommend them to everyone I know with a pet.

Trupanion truly made the experience of my puppy breaking his leg much, much easier. The customer service was amazing and incredibly helpful. The approval came within one day and the check came a week after the procedure. It was a huge relief to know that that was there for me. The stress of your puppy hurting himself is difficult enough, but knowing the cost was was covered helped tremendously. Especially after the stress of the hurricane and everything we went through with that. Trupanion is amazing and I will recommend them to everyone I know with a pet.

Rusty had a very bad respiratory infection. He had different tests to determine what he had & how to be treated. He also had to stay at the vet's because he was so sick & needed several meds to be administered. I was so happy I had the insurance because the bills were very high & I was reimbursed a large amount.

I just wanted to say what a blessing it has turned out to have been to have Embrace.This is the third claim I have filed, and there has never been hoops to jump through or crazy paperwork to deal with. It has gone better than I ever could have imagined, which I am truly thankful for as it seems we may have a long road ahead of us with our beloved Bella. She now needs an MRI done with a neurology specialist because they fear she may have Wobbler's Syndrome. This may end up being a long and expensive process, however, I can rest assured knowing Embrace will be there to assist me along the way! With the potential of thousands of dollars in vet bills on the horizon, I am counting my lucky stars that I purchased this policy the week we brought her home. I would hate to think that I may not be able to provide her the best medical care possible because of financial difficulties! If anyone is "on the fence" about getting a policy, I strongly urge them to do so! This has/is going to be a complete life saver for poor Bella and our family. Thank you so much Embrace!

Recently submitted a number of claims for our 2 year old yellow lab. She has had some concerning (and as of yet) unexplained issues that have been diagnosed as gastroenteritis. Her issues have resulted in two weekend trips to an emergency veterinary clinic as well as multiple follow-up visits with our primary veterinarian. The claim process has been very straightforward; communication from Embrace has been informative; and remittance has been timely and in accordance with our policy. All in all it's been a very smooth process and has not added to an otherwise stressful situation.

Our puppy was recently bitten by another dog during a romp at the dog park and had to be taken to an animal hospital for stitches (our primary Vet was closed). Although Embrace has always had EXCELLENT customer service, I was a little nervous about coverage because we had never had an accident before. I was so pleased at how quickly they processed our claim! The hospital bill was high and it was such a relief to have a Embrace on our side. I only wish I had signed up with them as soon as we got our puppy. There was one company we went with for a few months who didn't cover anything!!!

We have had Embrace insurance since our GoldenDoodle a=was a puppy. He is now 5 and a half and due to a knee problem required X-rays and medical care. What a blessing to know we had insurance. Embrace was prompt in their payment ad kept us informed of progress of the claim.

We are new customers to Embrace and really feel we made the best choice by going with them. We submitted a claim under our wellness policy and had an immediate response from Embrace tellling us exacly what the process would be from there. We had a reimbursement check within 7 day. Excellent service, no squabbling about the cost of services in NYC!!