Company does a great job of taking your money monthly but will find any reason not to cover your pet!
I signed my dog up for Trupanion on 5/20/18 when she was about 9 months old thinking it would be a great way to assure we can keep her healthy as possible without busting the bank. What a bad idea, I do not reccomend this company. At $52 a month for the highest possibly deductible of $1000 they will find any which way simply take your money monthly, and deny any coverage of your pet.
I was told they will not cover allergy shots for my dog that would come in at $92 monthly and would be life changing for her since she is losing fur around her paws, chewing excessively, itching and bleeding; because our veterinarian gave us ear drops that can also be used to treat ear infections when she was 4 months old.
I kept my paperwork from all veterinarians for the lifetime of my dog and Trupanion stated she was treated on 10/4/17 for an ear infection which was incorrect, when I showed proof that she wasn't and ASKED if they could show me THEIR proof of her being treated I was told they could not show me the proof that they could go by because it's a violation of privacy?? Like my dogs a human and I don't pay them monthly for the policy?? I was told to submit an appeal with the help of my current vet which I have no faith in after reading reviews on here. I am going to be canceling my policy with Trupanion and finding a policy with a more trusted company. I hold pet owners to this, beware Trupanion is a scam! They will take your money and will not help you or your dog in return.
- INSURER:
Trupanion
- POSTED: 05/29/2021
- BY: Kaylee
- BREED: Boxer
- AGE OF PET: 7 - 10
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Prompt & Easy
Very easy process with frequent & prompt updates on status of claim.
- INSURER:
Trupanion
- POSTED: 05/29/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Pet's need insurance too. They're family members!
I recommend this Insurance.
- INSURER:
Pets Best
- POSTED: 05/28/2021
- BY: Kerry
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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I have not needed to use my pet insurance yet but my interactions with the customer service gives me confidence in my choice of them for my pets emergency needs.
I have not needed to use my pet insurance yet, but my interactions with the customer service gives me confidence in my choice of them for my pets emergency needs.
- INSURER:
Trupanion
- POSTED: 05/28/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Helpful easy to work with easy to file a claim.
Helpful, easy to work with, easy to file a claim.
- INSURER:
Trupanion
- POSTED: 05/27/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Extremely pleased with service
Extremely pleased with service
- INSURER:
Trupanion
- POSTED: 05/27/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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So Glad I Didn't Cancel My Policy!
I purchased a Trupanion policy when my dog was 1 year old. I haven't used it much, although, the times I used it the process was painless and I was reimbursed within 2 weeks - longest I've had to wait. I almost cancelled it last year and decided to hold onto it hoping my lab would live to 13 and well beyond and then he wouldn't be eligible for coverage. He was diagnosed a few weeks ago with diabetes at 11 and has a peripheral neuropathy happening too-but he's doing better on insulin. Having the policy has allowed me to not have to make any hard decisions about being able to afford this level of care for my 4 legged family member-because I can afford it, and he's worth it.
- INSURER:
Trupanion
- POSTED: 05/25/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion has been wonderful to work with.
Trupanion has been wonderful to work with. I'm so thankful I chose to cover Krockett with this company or I would be in the poor house now!
- INSURER:
Trupanion
- POSTED: 05/25/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Joseph was professional knowledgeable and patient as we navigated through finding the right plan for our puppy.
Joseph was professional, knowledgeable, and patient as we navigated through finding the right plan for our puppy. At one point, we were disconnected and he called back within seconds of the dropped call. He could not have been more helpful.
- INSURER:
Trupanion
- POSTED: 05/25/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Trupanion Claims Services are Great!
Always prompt and efficient. The claims are always reviewed and paid in an extremely timely manner. Thank you.
- INSURER:
Trupanion
- POSTED: 05/25/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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