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Trupanion has always been polite and very helpful !! If I didn't have them my Gypsy would be miserable ! Keep up the good work Trupanion !!!!

All my questions were answered. The rep was very helpful, knowledgeable & friendly.

I highly recommend Embrace Pet Insurance. We have been impressed by the coverage, the fact that they have covered everything exactly as they advertise, and they pay claims quickly and accurately. Our English Lab, Misty, discovered snow at the end of 2016 and injured her leg. At less than a year old she required a $4000+ surgery which Embrace honored fully. The surgeon indicated that the opposing leg would likely require the same surgery. It did! We put the surgery off until Mom passed, as Misty was a great and comforting companion to Mom in her final hours. I kept all the wellness and injury/surgery related receipts for our second year of coverage and submitted them to Embrace along with my summary of what I felt was covered. The covered all I claimed (and even more when they caught a mistake in my summary). The Explanation of Benefits statements were accurate and complete. I was fully reimbursed within 2 weeks, including coverage for this second $4000 surgery. No hassle, No nonsense, No surprises. I wish I could say the same for my family health insurance.

I totally recommend Pets Best! They have been great about covering my puppies vaccines along with a sinus infection or an infection he got early on. Thanks to Pets Best for friendly fast payments and care you have for pets and their families, Merry Christmas to all of you.

There was some confusion regarding a couple of claims. I spoke with a rep who was extremely friendly, kind, thoughtful, and professional. She handled everything graciously and put me at ease. One claim has already been resolved and I feel confident that the other will as well. It's a comfort to know that we have no worries with our Embrace Insurance and can completely focus on our sweet little Maddie's care. Thank you! You're the best....

This insurance is great and so easy to use. It has really helped my dog be able to get the treatment that she needs and the reimbursement is fair. I just love everything about it.

The wait time for the phone was very long I had to wait because of a problem with online

After recently getting our first puppy, we were stressed about how we were going to cover all of his puppy expenses. With Pets Best Insurance and the Wellness coverage, we no longer have that worry! We have the ease of taking him to get his puppy shots and vaccines without any worry of making ends meet. Pets Best Wellness program has been a huge help.

Sent multiple claims in, they were reviewed/processed accurately, and I received a check within a week. Very satisfied!

Had trouble in the beginning with someone using my credit card # and charging thousands of dollars of goods from you.