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5

out of 5

I have been mostly pleased with Trupanion over the years but I was not pleased with part of how you handled Pearl's claim with her liver surgery 2 years ago.

I have been mostly pleased with Trupanion over the years but I was not pleased with part of how you handled Pearl's claim with her liver surgery 2 years ago. I spoke with representatives of your company at the time about this. I have told my clients about this experience as well.I feel your company mishandled it and I hope you will change that part of the policy in the future.
  • INSURER: Trupanion
  • POSTED: 08/04/2020
  • BY: Barbara
  • BREED: English Setter
  • AGE OF PET: Over 11 years

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5

out of 5

Could not answer my question

Could not answer my question
  • INSURER: Trupanion
  • POSTED: 08/03/2020
  • BY: Pamela
  • BREED: Mixed breed
  • AGE OF PET: Over 11 years

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5

out of 5

It has been a pleasure dealing with trupanion.

It has been a pleasure dealing with trupanion. It's really tough knowing that I am going to lose one of my dogs soon and your reps are so kind and the process does not add to the stress
  • INSURER: Trupanion
  • POSTED: 08/03/2020
  • BY: Dina
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Representative very helpful and professional.

Representative very helpful and professional.
  • INSURER: Trupanion
  • POSTED: 08/02/2020
  • BY: Ed
  • BREED: Mixed breed
  • AGE OF PET: 7 - 10

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5

out of 5

A wonderful experience!

It is very easy to submit a claim. Thank you so much!!
  • INSURER: Trupanion
  • POSTED: 08/02/2020
  • BY: Susan
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Burberry

Very easy to do
  • INSURER: Trupanion
  • POSTED: 07/31/2020
  • BY: Julie
  • BREED: Exotic Longhair
  • AGE OF PET: 7 - 10

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5

out of 5

Excellent service

Excellent service
  • INSURER: Trupanion
  • POSTED: 07/30/2020
  • BY: Kim
  • BREED: Shetland Sheepdog
  • AGE OF PET: 7 - 10

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5

out of 5

best dog insurance

immediate, effortless claims processing
  • INSURER: Trupanion
  • POSTED: 07/29/2020
  • BY: Laura
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Speaking to the trupanion representative was absolutely wonderful.

Speaking to the trupanion representative was absolutely wonderful. It was our first time making a claim for or puppy and we were guided through the steps in a clear manner. It made the entire process painless, easy, and reminded us how glad we are that we chose to use trupanion for our puppy.
  • INSURER: Trupanion
  • POSTED: 07/28/2020
  • BY: Megan
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

First time using claim and not as easy as it's made to seem.

First time using claim and not as easy as it's made to seem. It may work better for offices that can do it directly but will have to see. Overall, contact with customer service has been friendly and resolving.
  • INSURER: Trupanion
  • POSTED: 07/27/2020
  • BY: Elizabeth
  • BREED:
  • AGE OF PET: 0 - 3

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