5
out of 5
Verified
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2
out of 5
Verified
Well I still have a claim open that needs to be processed and another to be submitted.
Well, I still have a claim open that needs to be processed and another to be submitted. However, the claim for my dog Shadow's surgery for the removal of two cysts, I thought it was outrageous that I was charged two sperate deductibles because they were determined to be two different types of cysts. It was one event, one surgery to remove two growths. It's basically the same as charging two separate deductibles if my dog had gotten hit by a car and broke a leg and had a punctured lung. Or quite possibly you already do that. You should reconsider this policy because I'm extremely unfair and I'm unsatisfied with the results of this claim. Prior to that I thought the claims I submitted were completed fairly.
- INSURER: Trupanion
- POSTED: 03/11/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Buddhas roommate
The people I spoke with on the phone were so NICE! They answered all my questions and spoke with me like we were having a regular conversation. Trupanion is also the ONLY pet insurance that pays the vet directly.
- INSURER: Trupanion
- POSTED: 03/11/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
This is my 4th claim experience with TruPanion and they have all been excellent.
This is my 4th claim experience with TruPanion and they have all been excellent. Very easy to submit, incredibly quick pay outs. I recommend TruPanion to everyone!
- INSURER: Trupanion
- POSTED: 03/11/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Very helpful quick efficient and addressed the purpose of my call and redressed the issue.
Very helpful, quick, efficient, and addressed the purpose of my call and redressed the issue.
- INSURER: Trupanion
- POSTED: 03/10/2022
- BY:
- BREED: West Highland White Terrier
- AGE OF PET: Over 11 years
5
out of 5
Verified
Taking a beloved pet to the vet when they're not doing well is stressful enough!
Taking a beloved pet to the vet when they're not doing well is stressful enough! Being able to have my vet process the claim and then pay the difference on the spot greatly relieves the financial stress immensely.
Thank You!
- INSURER: Trupanion
- POSTED: 03/10/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
Every single person I spoke to was cheerful and very knowledgeable friendly and seemed to really enjoy their job!
Every single person I spoke to was cheerful and very knowledgeable, friendly and seemed to really enjoy their job!
I called because our dogs premium was scheduled to increase so I just adjusted my deductible and the process was painless!
- INSURER: Trupanion
- POSTED: 03/10/2022
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
Verified
Life Saver
With mini Aussies but especially my oldest Mowgli—he’s the highest drive and can get himself into some pretty hairy situations.. having this pet insurance has been an absolute life saver!! Literally and figuratively!
- INSURER: ASPCA
- POSTED: 03/09/2022
- BY: Leslie
- BREED: Miniature Australian Shepherd
- AGE OF PET: 7 - 10
5
out of 5
Verified
Trupanion has been great and quick to respond whether it's direct payment to the vet's office or to me.
Trupanion has been great and quick to respond whether it's direct payment to the vet's office or to me. And the online claim upload is super easy.
- INSURER: Trupanion
- POSTED: 03/09/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10