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They are very friendly and no issues on the coverage

Excellent service

Hello - we just moved from Ohio to Maryland. Toby is our ~13 year old lab/shepherd mix. We renewed our policy for Toby this month and there was a significant jump in the cost vs. last year. When I asked the representative why the increase, she said coverage is based on age and state and having moved to MD, that is part of the increase. I have noticed that the cost of similar veterinary treatments here in MD are higher than in Ohio, I was also informed that the coverage from Nationwide does not increase. I'm very concerned about this... I, the pet owner will have to pay more for each veterinary visit, submit the claim, and not receive any increase in claim coverage/refund from Nationwide. Would appreciate a response on why this is... or to know that Nationwide will be reviewing the coverage by state to ensure that the same %age of coverage is provided regardless of the state if you continue to charge extra for our premiums by state. I hope that makes sense. Thank you!

I choose a 10 because I have had a great experience with Trupanion over the last 5 years from calling with questions to submitting claims! Life long customer!

Trupanion always a smooth and hassle-free experience. Just the best! Only pet insurance I'd recommend. (And faster than our human medical??)

Our vet identified a large mass in our cat's (Willow) lung on an x-ray. The mass was life-threatening and would require major surgery to remove. The surgery would cost several thousand dollars and my wife and I were very concerned about how we could afford it. Fortunately we had pet insurance through HealthyPaws which significantly reduced the overall cost of the surgery and made it affordable for us! Willow is doing just fine now! The HealthyPaws claim process was incredibly easy to navigate and the processing time was less than a week. We're so thankful for HealthyPaws!

Happy with the plan.

Maxie my 17 yr old mini Poodle has renal failure for a yr. now. Having pet insurance has allowed me to pay for his treatments. Otherwise I am sure I would have lost him a yr. ago.

I wish claim reimbursement was just as rapid for us humans. You guys are so quick - within 2 days - sending reimbursement payment. I'm just annoyed about the preexisting condition restriction.

Worth every penny. Easier to make claims than my own health insurance. I'll will always have Nationwide for my pets!