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My wife and I are truly pleased with Trupanion. We have been members for several years and have always experienced the best service from your staff. Best coverage around for anyone who may be looking for pet insurance; we highly recommend Trupanion. Joe and Gina

As I said in my review title, I am very happy with ASPCA pet insurance. I have a 5 year old dog with a chronic illness who requires vet visits and ongoing medication generating frequent bills. ASPCA has made it easy to make a claim and are prompt in their reimbursement. I have never had an issue getting reimbursed. I have called ASPCA pet insurance from time to time and I have always been treated cordially and efficiently. ASPCA pet insurance has earned the 10 rating I gave them!

They are Awesome!!!

It is seriously the fastest and easiest insurance company to deal with, love it.

I got pet insurance thinking it would benefit my animal in the instance it got sick, for shots, etc....the first claim I made my dog was sick and had diarrhea and was throwing up. They did everything they could to insure they did not pay out the claim and kept telling me it was a pre-existing condition all because the vet put into their system a false note saying my dog had this condition his entire life basically. In trying to correct it and sending my pets history to them, they sent me another letter talking about something entirely different such as his teeth condition being the cause and mentioning how that is also not covered and is pre-existing. When you pay for the best coverage every month, and I take my dog in for having symptoms, just like a human (we can all suddenly get sick) and they refuse to cover me is ridiculous. I cancelled my policy completely. I am not paying out $60 per month to fight with getting claims paid and for them to consistently come at me with pre-existing explanations. I can put that money aside every month in my own account and use that to pay for his needs. I feel like I have wasted my money.

Trupanion was so wonderful. Our dog didn't make it but they helped make it possible for us to do everything we could .

Who expects their dog to come back with a snakebite after being let out in the morning to go to the bathroom. I was panicked, the dog's shoulder was swelling before my eyes, and I'm trying to get the dog bundled up and call the Emergency Vet at the same time. Her original estimate was $2300 to treat. She received 2 antivenoms and supportive care. After two days her red blood cells broke down as a complication from the venom. Her labs were terrible. She received a blood transfusion and plasma. Her shoulder was necrotic and swollen up like a tennis ball. Her neck and face was swollen. She had a fentanyl patch on her foot. They put a feeding tube in her nose. Finally, I brought her home after 6 days. Her bill was $8330 and Pets Best paid $7230. I am extremely happy with the Pets Best Accident policy. It brings great piece of mind. The Accident Policy is less than $10 a month and well worth it.

You’re awesome! You are the only pet or human insurance that has ever called to inquire about one of it’s insured to follow up on it’s health after surgery. I’m a active physician of 60 years and I have never seen or heard of such kindness or concern. Thank you so much for your concern and goodness. By the way, Rayna is feeling good—and many thanks to you. Nationwide Insurance is an excellent pet health insurance in every way. Mary and John Milionis

Customer services

Caring, fast responses. When I have to call me on the phone they are courteous.