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This was the easiest thing I’ve ever have done quick and prompt with any questions. Claim was pd within a week. Thank you

Pets Best has been very easy to work with. They review claims quickly and send payment quickly as well. Their customer service has been easy to work with as well.

They go up on their rates 30% each year, never pay a full claim, and take 4-6 weeks before you hear anything. My rate went from 113.00 per month to 170.09 and I had no payout. Stay away from this provider.

I cannot exclaim my praise for Healthy Paws loud enough! I have been a Healthy Paws customer for years and have had zero problems. I use their direct deposit option for reimbursement and have always received the money faster than they promise. My healthy Paws policy has really paid for itself since my dog got diagnosed with cancer. They have paid every claim keeping him as healthy as possible for as long as possible and the only questions they ask is how Tyson is doing. I have had the option to get different pet health insurance through my employer but Healthy Paws has always covered any need my pets have and I would not trust any other company to protect us the way Healthy Paws has.

Never carried insurance for our dogs. My friend is a vet and recommended I purchase insurance thru Pets Best. Very glad I did. Excellent customer service, easy to submit claims and worth the cost. Very happy I listened to my friend.

It is easy to file a claim and they respond quickly. The claims are paid quickly and are easy to understand. I am very satisfied with them and would highly recommend.

The online portal is really easy to use. You can download forms with your details on them and submit them digitally with photos of your soap notes and receipts. Couldn’t be easier. Can take 4-6 weeks for reimbursement but everything is really streamlined on the user end.

After emergency treatment for a dog bite, we were left with a few thousand dollars in vet bills. I submitted a claim directly through the portal by filling out a few questions and uploading the pdfs of the bills. I was able to check the status of my claim right in the portal. Once a decision was made, it was explained very clearly and the payment came through in a few days. Thank goodness we had Pets Best!

Our Rocky boy was discovered to have a Thymoma last October. Before that, he had never been to the vet except for yearly checkups. We were completely shocked by this diagnosis which required surgery and then he had complications of pneumonia and we nearly lost him several times. From what I've seen stop reading this review and get your pets on healthy paws right now. They do not have annual caps like many other companies out there so Healthy Paws is a no-brainer. I hope you never place a claim but if you do have to you will be covered and you can focus on your fur baby and not worry about anything else. Rocky is finally home recovering and we are extremely blessed

My Millie and I could not have survived the past year without her Healthy Paws Pet Insurance. She's faced some pretty life-threatening issues more than once resulting in the need for repeated emergency hospitalizations, tests, procedures, medications, and on-going therapies and medications. Knowing that she was covered by the Healthy Paws plan allowed us to make sure that Millie received and continues to receive the health care that she needs to survive and thrive. I always recommend that my friends and relatives purchase a pet health insurance policy, and I happily share our Healthy Pets stories.