EXCELLENT - Just as advertised
We submitter 3 clames with our French Bulldog and so far, didn't run into any problems. Its just as advertised. We pay exam fee, one time deductible per condition, and everything else was covered by Trupanion (90%). Vaccinations and any preventatives are not covered.
All in all, great service, fast response, pleasant over the phone - great pet insurance.
Wish there was a place to upload your pets pics so that they could be featured on your profile and on the website. (current photo feature is not working).
Highly recommend.
- INSURER:
Trupanion
- POSTED: 08/19/2013
- BY: Martin
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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New puppy
We welcomed a new puppy into our family in early June. After having a not so favorable experience with another pet insurance company, we researched other alternatives. Embrace offered what we were looking for: options at different levels for coverage and a parallel to what we have in our own personal insurance. We have submitted 2 well care claims and couldn't be happier with the ease of submission, fast follow-up, and fast reimbursement.
- INSURER:
Embrace
- POSTED: 08/19/2013
- BY: Shelley
- BREED: Newfoundland
- AGE OF PET: 0 - 3
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Quick, responsive, caring service!
Healthy Paws Pet Insurance provides quick, responsive, caring service to pet owners. My cat's insurance claims are processed within a few days of the vet visit, and I receive a reimbursement check within a week of filing the claim. The customer care reps are friendly and well-informed, and even check in afterwards to make sure my pet is doing well.
- INSURER:
Healthy Paws
- POSTED: 08/19/2013
- BY: Alexandra
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Fast reimbursement Great responses !!!
I recently added my 4 dogs to the Embrace insurance plan.The cost is reasonable and gives me peace of mind.I included the Wellness plan so I could get coverage for heart worm meds.etc.The insurance plan has paid for itself for the first 2 months Inhave had it.The claims were addressed within 24 hours and checks arrived within a week of my visit to the vet.I am referring all of my friends !
- INSURER:
Embrace
- POSTED: 08/11/2013
- BY: Sherrie
- BREED: Gordon Setter
- AGE OF PET: 7 - 10
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Reasonable claims turn around
Generally good,somewhat frustrated with insurer's interpretation that a visit to the vet after injury is always classed as a consultation rather than diagnostic-I have been in insurance claims for many years, and believe I am up to speed on terminology!
- INSURER:
Trupanion Canada
- POSTED: 08/10/2013
- BY: DAVID
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Reasonable claims turn around
Generally good,somewhat frustrated with insurer's interpretation that a visit to the vet after injury is always classed as a consultation rather than diagnostic-I have been in insurance claims for many years, and believe I am up to speed on terminology!
- INSURER:
Trupanion
- POSTED: 08/10/2013
- BY: DAVID
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Great service...again!
Sadly, our Westie, Zoey, started throwing up and it took the vets almost a month to figure out what was wrong. Once we submitted the claim, Healthy Paws turned it around within a week and we got paid about 10 days from the day we submitted it.
We couldn't be happier with you guys. We hate that we had to use the insurance (it means Zoey was sick!), but you made the process quick and as easy as possible. Much appreciated!!
- INSURER:
Healthy Paws
- POSTED: 08/08/2013
- BY: Rob
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Embrace Service
We recently had some issues with our boxer, Molly. So we saw our vet, and had them resolved. One was for routine care; the other, after Molly decided to eat a cell phone cord. That required x-rays and other treatments. Both of our claims wee submitted to Embrace fro review. Both were handled quickly, and we contacted several times during the process by Embrace staff.
There support staff is excellent!! If you have a pup, and considering insurance, you would do well to consider Embrac!
- INSURER:
Embrace
- POSTED: 08/08/2013
- BY: tony
- BREED: Boxer
- AGE OF PET: 7 - 10
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Performed as promised
Trupanion did not look for loopholes and paid per their schedule as promised.
- INSURER:
Trupanion
- POSTED: 08/08/2013
- BY: Tina
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Performed as promised
Trupanion did not look for loopholes and paid per their schedule as promised.
- INSURER:
Trupanion Canada
- POSTED: 08/08/2013
- BY: Tina
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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