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My 18 month old maltese, Zophia unfortunately became a seizure patient a few weeks ago. We are JUST beginning this new unforseen completely out of the blue unexpected turn of events, HOWEVER I NEED to share our ALREADY AMAZING, over the top, consistent experience with Healthy Paws. I opted to purchase puppy insurance back in May due to Zophia being SO little yet acting SO BIG! Summer was approaching and we are very active! After MUCH research I decided, (THANK THE ALMIGHTY POWER, we DID) to make Healthy Paws Zophia's provider. After waking up August 27, 2015 to Zophia "stuck" in a seizure cluster I rushed her to the emergency veterinarian hospital. Since we have been admitted to ICU twice for a total of SIX nights, transferred to the neurologist specialist team, placed on several medications, many tests, MRI, spinal tap, therapy, just to get an idea of my anxiety, stress and extremely exhausting levels!! To date I have thousands and thousands and thousands......in vet bills, to date I have ALREADY RECEIVED, checks cut, in the mail, in my hands thousands and thousands and thousands and thousands of $$$$$$$$$ from Healthy Paws!!! Even Zophia's neurologist, knowing my non existent financial situation, that the scans and tests required to 100% determine her diagnosis, and continued care and treatment plan, are VERY costly, gave me time to take it in, call Healthy Paws to see what they were willing to do for Zophia and I, "insurances being a business" as she put it. Was astounded when I came back to tell her, "we're GOOD to go", Healthy Paws, being that this was NOT preexisting DID in fact cover, to date 90%, as I chose per her initial enrollment, INDEED WILL BE COVERING 90% NOW and forever her condition. "Are you kidding, that is amazing!!! " NOT one bit commen, BUT amazing"!!! Said Dr. B. The very first time calling a claims specialist was on a Friday at 330pm, having to up front charge invoices on my credit card my anxiety and question level was high due to the fact weeding up to 6 weeks for reimbursement sounded like a lifetime. The super sweet informative caring agent told me she would pull Sofia's file as soon as she was done with the one she was working on at the time. And then would send me an confirmation email. I thought Yeah right its closing time on a Friday never. Well lo and behold within 45 minutes received an email and my first check was being processed and sent in the mail. I thought I lucked out having that claims specialist answer my phone c

My dog has recently been diagnosed with diabetes. I am so glad i have pet insurance, or i probably would have had to put my dog (who is my life) to sleep. I have to take her in weekly ($50-$60 a visit, and i live paycheck to paycheck), until they figure out how much insulin my dog needs every day. It is sooo frustrating.I appreciate that embrace allows me to take a picture of my claim and e-mail it to them, right from my phone. That is all i have to do. I then get a follow up with all claims. Thank you embrace! I wouldnt have my dog anymore, if it weren't for you!

I can not say one bad thing about healthy paws... I had gotten insurance for our rescue pup we adopted because we lost our last dog due to illness and learned the hard way... I will never go without insurance ever again! I read all the reviews and spoke to people that had insurance and decided on healthy paws. Our dog duke was in a horrible accident - he ran right in front of a truck! After an almost 7000 dollar vet bill and still needing his third surgery I'm so happy I went with a company that has the support of an amazing staff and they will go through your claims fast and send out a payment check so I can pay off my bill. I recommend healthy paws 100% - from their app to the staff love everything about this company!

We purchased our pet health insurance several hers ago when she was healthy, and as she grew older we were so happy we did it. he now has a heart condition and is blind, but still a happy and feisty little girl. Trupanion has come through every step of the way as we have cared for our Dachsie's unique health problems. She has a great life, and we haven;t thought twice about getting her the treatment she needs. Trupanion insurance has given us a level of comfort and peace of mind that we really appreciate.

We purchased our pet health insurance several hers ago when she was healthy, and as she grew older we were so happy we did it. he now has a heart condition and is blind, but still a happy and feisty little girl. Trupanion has come through every step of the way as we have cared for our Dachsie's unique health problems. She has a great life, and we haven;t thought twice about getting her the treatment she needs. Trupanion insurance has given us a level of comfort and peace of mind that we really appreciate.

What a fantastic ins. company My claim was taken care of and direct deposited in my account in a matter of days I could not be more pleased Keep up the great work

We are so pleased your company ..it's service and benefits are incredible. When I call with a question, the people are so friendly, caring, informed, and helpful. I get the sense that you only hire true animal-lovers. There is certain authentic amd genuine concern for both my pet and us!

We are so pleased your company ..it's service and benefits are incredible. When I call with a question, the people are so friendly, caring, informed, and helpful. I get the sense that you only hire true animal-lovers. There is certain authentic amd genuine concern for both my pet and us!

The insurance wasn't really so bad, but when it came time for a big claim, they wouldn't pay. I called them specifically because I didn't think something would be covered and they assured me it would be. I filed all the claims and continued with all the vet visits and "oh by the way, we won't pay that... you should have read the fine print... and it isn't our fault that even though you specifically asked about it that we advised you incorrectly"...

My 7 year old dog tore her cruicient. After trying natural means, I decided on having surgery. The surgery was successful and I kept forgetting to turn in my claim. Finally I called and was told I had 9 months to submit the claim which was good to know and once filed, my check was in the mail in a week. Both my dogs are covered and I feel much better knowing they are insured with ASCPA!