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I cannot say enough good things about Healthy Paws Pet Insurance! Recently, my 7lb yorkiepoo, Reese, required leg surgery on both of her back legs. As you can imagine, this was a very difficult time. Reese is like a child to me so something this serious and expensive was quite the stressor. Working with Healthy Paws through this whole thing has truly been a pleasure. Anytime I had any questions about billing, policies, etc. they were quick to help- sometimes getting an e-mail response within the hour! These individuals are kind, caring, and compassionate. They truly do care about the well-being of your pet. They have gone out of their way to send me e-mails just to check up on Reese and see how she is doing- you just don't see that kind of customer service anymore and it just tugs at my heartstrings. When Reese had surgery, I submitted her bill the very same day and it was approved just THREE DAYS later! A few short days after that, I received my check for reimbursement in the mail. I'm proud to say that Reese and I will be lifelong customers!

Hi, I've been happy with Embrace--I've had my two cats covered for 8 years. My experience thus far was that the first claim was accidentally rejected but then covered by them once I called. Since then everything covered within the policy has been covered at the 80% level. What I don't like is that you have to pre-pay everything, and what I REALLY don't like is that you can't call in to pay the annual premium, the only option is an auto-deduct payment system. As the cats age it gets more expensive and this is ridiculous! I hope they can fix this and also lower costs overall as more people opt for pet insurance. Also I think that dental should be covered within the basic plan--what is more basic than dental care?! I feel the same way about insurance for humans--it should cover dental without extra cost!

When I found my wonderful pit bull, Petey, through a rescue organization, my commitment to caring for his every need included purchasing a pet health insurance policy that would protect both of us. I searched the internet and got personal recommendations and all signs pointed to Healthy Paws, and I'm very glad I made the choice. Submitting a claim is effortless, and Healthy Paw's responsiveness is remarkable. Petey recently went through surgery to repair a torn cruciate ligament. I submitted the claim on the morning following his return home from the vet and Healthy Paws reviewed and approved it, and emailed me that afternoon. No issues, no challenges. On a few occasions, I've called them to ask questions and have always been greeted by pleasant knowledgeable people who provided me with frank honest answers and expressed their concern for my boy. I wish my own health insurance provider was as easy and pleasant to negotiate. They conduct their business with a personal touch, and that's a nice way to experience a health insurance company.

Always paid my claims within 2.5 weeks. They provide exactly what your policy states. No funny business. They are the real deal.

I wish you would do something wrong once just so I could complain. I just couldn't be happier to be a part of your family. Little Star echoes my thoughts

We've had several claims in the short 2 years we've had our dog. Healthy Paws is very efficient. Most recently all I had to do was take a picture of the vet receipt in their app and they processed it the same day. We received our reimbursement a 7 days later.

I have been a loyal customer of Pets Best for over 6 years and have sent many people their way to sign up. Although some of the plans have raised in price I so far have still been happy with their coverage and quick responses to paying my bills. Thank you Pets Best

The worst thing is hearing your best friend has cancer. I called Trupanion right away and you met me with the help I needed and comforting words. Thank you for the support.

The worst thing is hearing your best friend has cancer. I called Trupanion right away and you met me with the help I needed and comforting words. Thank you for the support.

You never expect to use insurance, but when your pet is in distress - you need care options. With the extensive procedures that two of my dogs have gone through, I have not been gouged with higher premiums or threat of being dropped. One dog was in the ICU for 2 weeks fighting tetanus - $30k. I couldn't put that on a credit card for reimbursement. Healthy Paws worked with the University for direct payment. Maintenance care for chiropractic alignment and other therapies are covered, and what a noticeable difference it makes for him being a tripawed. I could speak volumes about the people at Healthy Paws - the way they assist you, process claims quickly and send your pet get well cards. I only wish my health insurance was as good and non-complicated as my pets insurance is. If I could find a vet to treat me, maybe I could switch over :) I wish they had information handouts to pass out to others.