Amazing customer service!
Best advice my vet clinic ever gave me was to insure Barkley with Nationwide..The customer service has always answered my concerns in the kindest way ever..can not thank them enough...They are precious..especially loved Robert!
- INSURER:
Nationwide
- POSTED: 06/14/2018
- BY: Karen
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Detailed and Through!
My Sebastian had to have emergency surgery to remove a gastrointestinal obstruction. I have read how insurance companies can flake out on you when you have to use the purchased policy. I had never dealt with this before however i knew that my baby had to be treated even if i was uncertain of the outcome of reimbursement.
Once all visits were completed and final bill was received and paid i sent the claim in for reimbursement. I would say to any owner filing to always send in the medical records from all Dr's as well as itemized billing with paid statements . The way that my Dr. billed was confusing but Nationwide was very patient, they listened and worked through the break down of the bill with me. Nationwide kept their word and was totally on my side and quickly ( Within 30 days) reimbursed according to policy guidelines .
I am very happy to have this policy and they have a customer for life, or as long as i can afford it! Hahhahahaha.
Thanks a bunch team, you are the best!
- INSURER:
Nationwide
- POSTED: 06/13/2018
- BY: Tony
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Always quick
Always quick, always easy and it helps so much
- INSURER:
Trupanion
- POSTED: 06/12/2018
- BY: Gina
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 7 - 10
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Lifesaver Insurance!
The worst happened when my 7-year-old dog was running in the park and tore his ACL. We went to several vets over a series of visits and found out he needed surgery. $4000 in vet bills later, he is recovering and his prognosis is to make a full recovery so that he can lead an active life, chasing his favorite tennis balls. Without Nationwide, I don't know what I would have done. His surgery and vet bills were covered at 90% of the cost, and I absolutely cannot thank them enough for being there for us. I am telling everyone I know who has animals to come to Nationwide for coverage. My dog means everything to me, and with Nationwide, I'm able to take care of him without endangering our mortgage payments or having to take on debt. I've re-written this review several times because I don't think this gratitude can be adequately expressed in a few short sentences. Thank you, Nationwide, for taking care of us without delay or issue. If you're thinking about buying coverage for your fur baby, don't hesitate--when the worst happens, you'll be glad Nationwide has you covered.
- INSURER:
Nationwide
- POSTED: 06/11/2018
- BY: Stephanie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Healthy Paws Pet Insurance is AWESOME!
I have a 10 year old, black and white Tuxedo Cat, named Tuxey. When I was looking for the best pet insurance for him, several years ago, I was very impressed with the reviews, Healthy Paws received. I chose Healthy Paws, after looking at many other pet insurance companies and I am so glad I did. They are an AWESOME company! They have different plans, from which you can choose, that you feel is best for your pet. You can choose your coverage and deductible. They have a range of different costs, for coverage, depending on the kind of coverage , you want.One thing that I like, is the one time yearly deductible.. A lot of pet insurance companies, have a deductible for each claim, filed for sickness or injury. I like paying the deductible, just once per year and then I have my 90% coverage on Tuxey. Each time, I have filed a claim, the customer service is outstanding. It is easy to file a claim and they are always very prompt, in handling it. They always keep me informed, by e-mail, regarding the status of my claim and after completed, they inform me, exactly what is covered, what is not and the amount, I am to be reimbursed. They are very efficient. And very importantly, every one of the customer care representatives, with whom I have spoken, has been very courteous, enthusiastic and always seem genuinely concerned about how Tuxey is doing. I appreciate that.They all have compassion and love for pets and that is very evident. They are sincere and like a family. I would never change companies, because I think Healthy Paws IS the absolute best pet insurance company. I tell all my friends and told my Vet, what a great company it is. I highly recommend Healthy Paws Pet Insurance.
Barbara and Tuxey Dunn
- INSURER:
Healthy Paws
- POSTED: 06/09/2018
- BY: Barbara
- BREED: American Longhair
- AGE OF PET: Over 11 years
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Usefull and Helpfull
Great experience and great claim processing system
- INSURER:
ASPCA
- POSTED: 06/08/2018
- BY: Isabelle
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Happy that Armed Forces Insurance recommended you.
Appreciate your keeping me posted on my account.
Would suggest that you add "Bernedoodles" to your list of dog breeds.
Thanks.
- INSURER:
Embrace
- POSTED: 06/06/2018
- BY: Thomas
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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ASPCA A Cut Above the Rest
I have been extremely impressed with the coverage I selected. ASPCA is truly a cut above the rest when it comes to service and responsiveness when a claim has been submitted. Also, they care about your pet. Each time a claim has been submitted for Wizo it has been processed quickly and efficiently. Additionally, a representative will call and check on him to see how he's doing after a visit. The other good thing about the ASPCA pet insurance I was able to insure my two cats at a discounted rate, which was great. I highly recommend ASPCA pet insurance for anyone shopping around for pet insurance.
- INSURER:
ASPCA
- POSTED: 06/06/2018
- BY: Tina
- BREED: American Bulldog
- AGE OF PET: 7 - 10
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The claim was handled accurately, but with a six-week delay with no reason given.
The claim was handled accurately, but with a six-week delay with no reason given.
- INSURER:
Nationwide
- POSTED: 06/05/2018
- BY: George
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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We received excellent service.
We received excellent service.
- INSURER:
Trupanion
- POSTED: 05/31/2018
- BY: Marcie
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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