The staff is courteous and helpful and the claims are processed in timely manner.
The staff is courteous and helpful and the claims are processed in timely manner. I just wish the paid claims did not go by individual conditions.
- INSURER:
Trupanion
- POSTED: 09/27/2020
- BY: Shari
- BREED: Persian
- AGE OF PET: 7 - 10
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I’ve been a customer for 16 months I haven’t had a to use insurance so far but I have been pleased w info provided by your staff.
I’ve been a customer for 16 months, I haven’t had a to use insurance so far but I have been pleased w info provided by your staff.
- INSURER:
Trupanion
- POSTED: 09/26/2020
- BY: David
- BREED:
- AGE OF PET: 0 - 3
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Very friendly helpful staff and knowing that Bailey's surgery meds and x rays should be covered is a sigh of relief.
Very friendly, helpful staff and knowing that Bailey's surgery, meds and x rays should be covered is a sigh of relief.
- INSURER:
Trupanion
- POSTED: 09/26/2020
- BY: Chris
- BREED:
- AGE OF PET: 0 - 3
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Poor customer service and claims response
How do you deny a rabies shot for not being done by a vet when I submitted the proof it was done by a vet? And now no one will answer the phone or emails. Need to step up your game if you want me to refer your company. Contact me please.
- INSURER:
Pets Best
- POSTED: 09/24/2020
- BY: Kirk
- BREED: Beagle
- AGE OF PET: 0 - 3
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Excellent Service
Interaction with Trupanion is always first rate.
- INSURER:
Trupanion
- POSTED: 09/21/2020
- BY: Carol
- BREED:
- AGE OF PET: 7 - 10
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Never had a bad experience with you
Never had a bad experience with you
- INSURER:
Trupanion
- POSTED: 09/17/2020
- BY: Kathleen
- BREED: Miniature Poodle
- AGE OF PET: 7 - 10
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ease of enrolling online and changing some details.
ease of enrolling online and changing some details. i'm reserving giving an extra 1 point after i have actually used the policy and see how well it works for me.
- INSURER:
Trupanion
- POSTED: 09/17/2020
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I have not filed any claims yet but you have answered my questions promptly and made me feel better about choices I may need to make with Gus
I have not filed any claims yet but you have answered my questions promptly and made me feel better about choices I may need to make with Gus
- INSURER:
Trupanion
- POSTED: 09/15/2020
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Trupanion has been amazing.
Trupanion has been amazing. Quick processing of claims and great customer service.
- INSURER:
Trupanion
- POSTED: 09/15/2020
- BY: Carrie
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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You guys are awesome ??!
You guys are awesome ??!!
- INSURER:
Trupanion
- POSTED: 09/14/2020
- BY: Laura
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Yes
No