Find and read reviews with confidence

Trupanion has a clear, understandable insurance policy. A real person answers the phone without having to go through a long automated route selection process and remarkably...actually can answer your questions.

I have been blessed to care for an amazing dog, and Trupanion has given me the ability to ensure she has the best care. My dog was diagnosed with chronic pancreatitis at a young age and abnormal foot growths. Since being covered under Trupanion I have felt a sense of peace to ensure I can give my dog the best treatment to get her through flare ups or reoccurrences. The ease of the submission process of the claims, amazing customer service when I have questions, and the overall support to help you through the process is everything you could dream of and is a reality with Trupanion. I am beyond thankful for the caring team at Trupanion.

Very quick service when claim submitted.

I depended on Healthy Paws on an internet search and I am pleasantly surprised that this company has done everything they claim and more. My pet suffered an injury a few months after the coverage began and I can tell you the claims process is fast and there are no hidden fees or surcharges. I received direct deposit fast and everything on their website that said was covered through the claims process was covered.

We were with another company previously and they were terrible - denied almost everything, "misplaced" claims, paid back very little. We are MUCH happier with Trupanion and will only use them in the future.

Very helpful and listened. I was concerned about my yearly rate going up and he helped me with that

Everyone is very helpful and caring any time I needed to call on the phone.

Good experience

helpful - solved the problem right away

everything was fine