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Claim submitted and handled quickly. A very good experience, was preparing for the claim to be declined for some reason but it was approved at the corrrect level. Makes me feel confident that if we need to use it again, it will be there for us.

Claim submitted and handled quickly. A very good experience, was preparing for the claim to be declined for some reason but it was approved at the corrrect level. Makes me feel confident that if we need to use it again, it will be there for us.

Healthy Paws has been fantastic. After being rejected by at least one other pet insurance company due to pre-existing conditions, Healthy Paws offered a comprehensive coverage package, customizable in terms of coverage and deductibles, and no annual or lifetime limits. They have been incredibly easy to deal with when I have had to file claims and they process and pay the claims very quickly -- and, they pay exactly what I expected to be paid, so there were no surprises and I didn't have to fight to get claims paid. Their customer service staff is very friendly and helpful. I highly recommend them.

I have found the Embrace staff to be extremely helpful and courteous. They are some of the most professional people I have ever had the pleasure to encounter.

Payments were prompt and there were no hoops to jump through.All we had to do was submitt a form that our vet had to fill out and we fill out a few bits of info.We faxed it and received an e-mail that they had gotten the form it was being processed.No fuss.No bother.They also thanked us for taking care of our pet.

Didn't know what was wrong with my baby & it helped a lot knowing that I was covered to let the doctors do what they had to do to make her well.

Didn't know what was wrong with my baby & it helped a lot knowing that I was covered to let the doctors do what they had to do to make her well.

I started with Healthy Paws after my 5 month old puppy swallowed a sock that got caught in his intestines. Since then we have had a few medical issues and Healthy Paws has been amazing. They have personal service and make it as easy as possible to focus on taking care of your pet while they work on your claim. They have a caring team who has checked up on my dogs progress often. Healthy Paws understand that your focus should be on getting your pet better. I tell all my pet loving friends that Healthy Paws is the way to go. I just received my reimbursement check for my first 2 claims and I couldn't believe how easy they made it.

Healthy Paws is excellent! I cannot imagine not having this care/service for my cat. I was referred by a co-worker and am thrilled that I secured a policy on my sweet little rescue cat. Healthy Paws is so quick to process any of her claims and they also have the nicest customer service of ANY company I can recall! I wish Healthy Paws had insurance for people too! I cannot say enough wonderful things about Healthy Paws- they have been excellent since day 1!

Trupanion did not waste any time looking into my puppy's claims. They emailed and updated me every step of the way.