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Have only had an excellent experience and turn around time. Simple and straightforward procedures

Have only had an excellent experience and turn around time. Simple and straightforward procedures

I have had Embrace pet insurance for the past 3 years, we just added a second dog to our family and now have insurance for both of them. Embrace makes it very easy to submit claims and the claims are always processed promptly and the refund goes straight into my bank account within days! I love having Embrace because it gives me the piece of mind not to have to worry about unexpected health expenses for my dogs!

My insurance premium is going up more than 25%. As it is my policy is expensive and doesn't cover holistic vets- which is the only thing I haven't tried for my poor dog suffering terribly from " allergies" for over a year. I'm furious about such a large increase and don't know if I can afford to keep my insurance.

My insurance premium is going up more than 25%. As it is my policy is expensive and doesn't cover holistic vets- which is the only thing I haven't tried for my poor dog suffering terribly from " allergies" for over a year. I'm furious about such a large increase and don't know if I can afford to keep my insurance.

Pets Best is worth every penny! When my family got our beautiful bulldog Molly, I made sure to get insurance. Every time I have called I encountered the friendliest, most helpful customer reps around. My claims get filed immediately and without question. I tell my friends that my pet insurance carrier is WAY better than any "human" company. I highly recommended Pets Best!!!!!

So glad I bought insurance, my puppy is being treated for demodex(puppy mange)he has to get a skin scrape every month, plus be on meds until he has two negative scrapes in a row. Once reaching my deductable it is wonderful to be getting some money back! I've had several claims reviewed some were faster than others as fast as 2 weeks as slow as 4-5 weeks. All and all service is pretty good. Compared to another company I have used before that payed by the condition, this is much better you get back whatever % of the bill you are insured for.

I've had pets insured with other companies before and the superior coverage and truly stellar customer service delivered by Healthy Paws has me wishing I would have enrolled with them before. I have a little pup who, as typical little pup, is into everything. She came down with a gastrointestinal issue and when I took her to hr vet who wanted to immediate xrays to make sure she hadn't ingested anything non-edible (as puppies do!) I didn't have to spend a minute worrying about the cost of her care. My reimbursement was extremely fair and processed very quickly. It's so nice to be not just satisfied, but really pleased with a company's service and plan.

I've purchased pet insurance for the past 12 years. My biggest issue with the company I previously used, VPI Pet Insurance was how difficult their policy was to understand. I purchased the most expensive policy because I wanted only the best for my Bichon Frise, Blue (April 14, 2001-June 6, 2009) How foolish I was. Blue was diagnosed with Kidney Disease in March of 2009. I sadly researched the disease more than I did pet insurance. After extensive treatment to help prolong his life, Blue was sent over the rainbow bridge on a Saturday afternoon surrounded by not only myself, my husband and our two daughters but 6 loving family members who loved Blue like he was their own. When all was said and done. All I was left with was a huge hole in my heart and $6000 in debt from vet bills that were accumulated trying to save my boy's life. Why all this debt? Well, VPI at the time felt that Kidney Disease was a genetic and or hereditary disease and they did not cover anything they considered genetic or hereditary. Shame on them but honestly, I was the biggest fool to not research pet insurance for my furbaby rather than use the most popular company at the time and trust that they'd be by my side at time of crisis. I've heard they've since changed their policy but honestly, I don't care. They lost my trust and till the day I die, I will share my story with every friend and or acquaintance I meet. I'm a dog groomer so there will be many. If I can save one person from going through what I d

This is our 1st claim, and it was a large one. Trupanion exactly as they represented themselves, reimbursing 90% of costs after initial vet exam and deductible.We are extremely satisfied and glad after years of searching insurance policies that we chose Trupanion.