5
out of 5
Verified
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4
out of 5
Verified
In general everyone at Trupanion has been very helpful.
In general, everyone at Trupanion has been very helpful. But, frankly, I don't have any idea why I received the starting this most recent exchange of email/information. I was told you couldn't give me any reimbursement for claims because you didn't have information about my dog's treatment at Fremont Veterinary in Portland, OR, when you already had the records. One of the three pages had my name on it, and the puppies we just new, had not yet gone to their forever homes, and had not actually been named yet. I was also told Fremont Veterinary had no information about my friend in their data base. My friend, Dr. Deborah Satterfield, and I raised this litter of 3 in her home for 2 months, before I took them to my home, and both our names and both our addresses were on one of the three pages I provided originally to Trupanion. Subsequently, you paid more than one claim to me. So the whole thing seemed very confusing to me.
- INSURER: Trupanion
- POSTED: 10/10/2022
- BY: Rita
- BREED: Saluki (Gazelle Hound)
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Great pet Insurance.
Itâs easy to submit my claims online and I get an email immediately the claim was received. If any payment is due I typically receive that direct deposit into my account within the week. I would recommend Trupanion without reservation.
- INSURER: Trupanion
- POSTED: 10/10/2022
- BY: Penny
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
All of the customer service reps have been kind and empathetic.
All of the customer service reps have been kind and empathetic. They have answered all of my questions and processed my claims very efficiently.
- INSURER: Trupanion
- POSTED: 10/10/2022
- BY: Darlene
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
The best insurance for your animal!!!
It's so nice to have such a wonderful organization by your side - especially when you are going through some rough times with the animal you love. Trupanion always comes through and never ceases to amaze me with how well organized they are.
- INSURER: Trupanion
- POSTED: 10/10/2022
- BY: Pat
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Iâve had Truepanion as my pets insurance since he was about a month old and heâs 12 now never had a problem and every time Iâve called in your associates have been extremely helpful
Iâve had Truepanion as my pets insurance since he was about a month old and heâs 12 now, never had a problem and every time Iâve called in your associates have been extremely helpful
- INSURER: Trupanion
- POSTED: 10/10/2022
- BY: Lisa
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
Verified