First Claim
The claim was easy to complete. I was thinking I would have more covered or the amount of the vet visit. The folks I spoke to were very friendly and knowledgeable. Waiting on my payment to arrive by mail as I have not had the time to the direct deposit yet.
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The wait was long even to be transferred
The wait was long even to be transferred
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Brenda
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Incredibly slow to process larger claims.
Incredibly slow to process larger claims. When I reached out to inquire about the status of a larger claim, I was told Trupanion was waiting for additional information from me, but had never reached out.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Joshua
- BREED: Australian Cattle Dog
- AGE OF PET: 7 - 10
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my dogs insurance
It is always taken care of immediately and it is paid quickly.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Natalie
- BREED:
- AGE OF PET: 0 - 3
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They have been great!
They have been great! Quick responses on the phone as well as the superb coverage Trupanion has for our pets!
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Virginia
- BREED: Cavapoo
- AGE OF PET: 7 - 10
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Curtiousness knowledgeability and pleasant to talk top
Curtiousness, knowledgeability and pleasant to talk top
- INSURER:
Trupanion Canada
- POSTED: 09/12/2022
- BY: Wayne
- BREED: Toy Australian Shepherd
- AGE OF PET: 7 - 10
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Claim Submissions
It is easy to submit a claim and you have his doctors on file.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Victoria
- BREED:
- AGE OF PET: 0 - 3
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Great Servce
Took a little longer to process claim this timeâoverall great service.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: Patricia
- BREED:
- AGE OF PET: 0 - 3
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Onyxâs owner
Trupanion was always there if I needed it, and was quick to answer anything I needed. I will definitely be back when I get another pet, and I will recommend to anyone.
- INSURER:
Trupanion Canada
- POSTED: 09/12/2022
- BY: Allison
- BREED:
- AGE OF PET: 0 - 3
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