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I have recommended this company to several of my pet-owner friends. The claims are paid very quickly and with a minimum of fuss. I am extremely pleased with the coverage and appreciate the ability to add on coverage to apply to routine costs. Very affordable

I have been paying premiums since Oct. 2017. I filed my first claim 2/1/18 - it is still on hold, 3 months later. I filed 2nd claim on 3/3/18 - it just got processed, 2 months later. They are very prompt at sucking the premiums out of my checking account at the beginning of the month - painfully slow at anything else. Embrace dwells on the tiniest inconsequential comments in my pet's medical history, and uses them to exclude major coverage. Embrace held a contest in February 2018 which they misrepresented as "cutest sleeping dog photo" - it was actually "who could get the most friends to vote for their dog". Cuteness was irrelevant.

Communicated back quickly. Was so impressed with previous care of another pet. I was so moved by sympathy card signed by staff. It’s the little things that count especially when working with large company.

Our dog was recently injured badly in an unprovoked attack by another dog. Trupanion has been exceptionally helpful to deal with. Not only have they answered all my questions, they pointed out additional benefits under the policy that we haven't been using to help our dog recover. Add the pleasant, friendly and well-informed customer service representatives like Patrick and you have an ideal model for how human health insurance companies should operate.

The claim was handled quickly and in order. Speedy payment.

The claim was handled quickly and in order. Speedy payment.

So glad my dog is covered when there is an emergency or accident!

I am so glad I have Embrace Pet Insurance. My dog, Josie, became ill very quickly and we performed tests and hospitalized her. Before this, I did not need to use her insurance. The claim was simple to fill out and reimbursement was prompt. Thank you, Embrace!!

Over all very satisfied,Paid my claims in a timely matter. Tucker doing well after getting a bad electric shock and burning his mouth even though his lip will never be like it was.

The free insurance you get when you register a pup is WORTHLESS. Our pup has a heart problem (didn't know till went to vet) a couple days after purchase. We signed up for the free month pet insurance, and was going to buy a policy until they denied a wellness visit and testing at Purdue for a heart problem. They paid absolutely 0. I will save the premiums and pay as i go as i always have without having some loophole you didn't have the right policy or we don't cover that......