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As luck (bad luck!) would have it, in March of 2013 Madison was diagnosed with lymphoma. To make a long story somewhat shorter, by the time she died December 5, the medical bills exceeded $22,000. And of this amount, our insurance company paid all but about $2500. But it was not the fact that--how unbelievable!–here was an insurance company that actually paid; it was the spirit in which it paid. We would send in a claim form on, say, a Monday; we would receive our check for the 80% (less the office visit) by Thursday, and then it would be three weeks before the charge even hit our credit card. The payments came with personalized notes from the company telling us how glad they were to be able to help us affordably sustain Madison’s life. (By the way, that eight months of treatment gave Madison, up until the very last day, quality time; she was a happy dog and her brother Bill continued to play with her and enjoy her company). To top it all off, in the middle of Madison’s chemotherapy, I discovered online a new experimental hormone therapy that was very expensive but held out the prospect of, perhaps, many, many more months, or even years, of quality life. I contacted the company and asked if they would pay for it. They said, in effect, “let us think about it.” Two days later I got an email that advised me that the treatment had been approved. Those experimental treatments cost about $4500; we paid $900 of the cost. And while I will never know how much more time those treatment

My little girl had a tear in her left hind acl. Trupanion quickly accepted the claim. I was reimbursed all but my 10% copay within a week after her surgery. In all they covered $3300. Thank you Trupanion.

My little girl had a tear in her left hind acl. Trupanion quickly accepted the claim. I was reimbursed all but my 10% copay within a week after her surgery. In all they covered $3300. Thank you Trupanion.

The only negative thing that i can say is that I didn't realize that they don't pay exam fees, even if it's for a sick visit. That being said, I was very happy with the service and plan coverage from Trupanion. I am just thankful that I didn't have a plan with a deductible otherwise I would not have gotten back that much. Trupanion does seem to be a service minded company and any time I have called with questions they have been very helpful. They were great at staying in touch with us via email to let us know that our claim was being processed and even did direct deposit of the claim money to our checking account. Getting 90% back is a relief.

The only negative thing that i can say is that I didn't realize that they don't pay exam fees, even if it's for a sick visit. That being said, I was very happy with the service and plan coverage from Trupanion. I am just thankful that I didn't have a plan with a deductible otherwise I would not have gotten back that much. Trupanion does seem to be a service minded company and any time I have called with questions they have been very helpful. They were great at staying in touch with us via email to let us know that our claim was being processed and even did direct deposit of the claim money to our checking account. Getting 90% back is a relief.

Our Chessie had been having a problem with his knee for several months, and when our regular vet recommended a specialist for the surgery we did not hesitate because we felt confident we would get good coverage from our ASPCA plan and we did. Sure it would have been nice if the allowable amounts had been higher, but a good two thirds was covered with our 80 percent payout. We have filed other claims over the years including claims for well care and are happy with our benefits. Finnigan is very important to us and ASPCA has called to check on Finn and his progress following his procedure and his recovery period which is still ongoing at this point.

My Labrador ate God only knows what. She was so ill, wouldn't eat or drink and would only vomit. It was terrible. Sheended up needing surgery small bowel obstruction. The surgery was over 2 thousand dollars. I made my clam amamid with in a week I was emailed the amount I'd be receiving which was 90% of the total cost. The whole ordeal was so upsetting but throughout it I had the piece of mind that financially it wouldn't be a problem.

My Labrador ate God only knows what. She was so ill, wouldn't eat or drink and would only vomit. It was terrible. Sheended up needing surgery small bowel obstruction. The surgery was over 2 thousand dollars. I made my clam amamid with in a week I was emailed the amount I'd be receiving which was 90% of the total cost. The whole ordeal was so upsetting but throughout it I had the piece of mind that financially it wouldn't be a problem.

I reviewed a few pet insurance policies on line and asked a couple of friends who have pet insurance. I made my decision to go with Healthy Paws (I do like their name) based on their literature and speaking w/ them. So far, they have reimbursed me the 80% of everything that they say is covered so they are true to their words. They also process their claims most faster than human insurance companies. I highly recommend them to anyone with a pet.

I have been a member of ASPCA Pet Insurance for many years, but boy did I need them when we found a Mast Cell Tumor (cancer) on my sweet 11 year old black lab Alexis. We were at the vet constantly, and the bills were piling up. We were able to fax out the claim as we checked out of the vet. Then ASPCA Pet Insurance turned our claims around within 1-2 weeks. They also called to check up on Alexis multiple times. I appreciate the efficiency and care we received during this scary time. Our dog has recovered and is happier than ever. Thank you ASPCA!