I have only had good experiences in the nearly 4 years I have coverage for my dog
I have only had good experiences in the nearly 4 years I have coverage for my dog
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: Cheryl
- BREED: Australian Labradoodle
- AGE OF PET: 7 - 10
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A++ customer service and reliability.
A++ customer service and reliability. I have used Trupanion for 10 years and never made a claim. The process was easy. I own a dog walking business with over 100 clients and always recommend Trupanion. ALWAYS. Thanks!
- INSURER:
Trupanion Canada
- POSTED: 09/14/2022
- BY: Andrew
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Pet's Best is truly The BEST!
Pet's Best was referred to me by my Vet in 2009. I did an extensive review side by side with Trupanion and found that Pet's Best beat them, and all others, hands down. Pet's Best has the most coverage (90% on most claims) and pays rapidly. Filing a claim is as simple as a few clicks on the phone and one photo. Payment is within a week or two and I have found that they are very willing to help with questions. I would ONLY use Pet's Best and refer my friends and family to Pet's Best.
In 2015 my Malinois Max developed Discospondylitis. A rare spinal disease. Pet's Best did not abandon me or deny my claims but rather pre approved an MRI and other expensive diagnostic tests for the VCA (who expect payment on the day of the event in full) so I could have the tests done without out of pocket money except my 10%. They also helped me all the way through a difficult time and covered the euthanasia and cremation. Amazing compassionate and professional. Affordable and fair. I am a loyal customer.
- INSURER:
Pets Best
- POSTED: 09/13/2022
- BY: Cynthia
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Masters of not reimbursing veterinary fees
After having the experience of submitting several claims I can only warn any potential customers to avoid this company like the plague. They are masters of always finding a way to deny your claims and to pay for the cheapest items on your invoice. For example my dog had an eye condition and they covered almost nothing after the deductible was applied, then whe I went to see a specialist and paid close to $600 for the consultation, procedure and medications they covered ony $60 claiming the the Ophthalmologist consultation was not covered!!!
And by the way their decision CANNOT be appealed. it's FINAL.
Stay Away, you are hereby warned.
- INSURER:
Trupanion
- POSTED: 09/13/2022
- BY: raphael
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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I recommend Trupanion every chance I get.
I recommend Trupanion every chance I get. Quick service, fair claims adjusting, wonderful coverage!
- INSURER:
Trupanion
- POSTED: 09/13/2022
- BY: Alicia
- BREED:
- AGE OF PET: 0 - 3
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Best pet insurance ever!
The online tool is so easy to use! Reimbursement is very fast! I am very pleased with this insurance!
- INSURER:
Trupanion
- POSTED: 09/13/2022
- BY: Camie
- BREED:
- AGE OF PET: 0 - 3
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staff have always been friendly and knowledgeable.
staff have always been friendly and knowledgeable. have never made a claim yet so can't rate on anything else
- INSURER:
Trupanion Canada
- POSTED: 09/13/2022
- BY: Karen
- BREED:
- AGE OF PET: 7 - 10
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Becca and the other team members are so easy to talk to and they share how much they care about your pets.
Becca and the other team members are so easy to talk to and they share how much they care about your pets. It's always a great experience.
- INSURER:
Trupanion Canada
- POSTED: 09/13/2022
- BY: Charli
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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There is always room for improvement.
There is always room for improvement.
- INSURER:
Trupanion
- POSTED: 09/13/2022
- BY: Denise
- BREED:
- AGE OF PET: 7 - 10
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It was easy and quick.
It was easy and quick. Thank you.
- INSURER:
Trupanion
- POSTED: 09/13/2022
- BY: Terry
- BREED:
- AGE OF PET: 0 - 3
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