My experience with Trupanion is that the customer service associates are very nice BUT the claims experience is VERY NEGATIVE as I have found that NO is their usual reply requiring utilizing an appeal process which is always emotional.
My experience with Trupanion is that the customer service associates are very nice BUT the claims experience is VERY NEGATIVE as I have found that NO is their usual reply requiring utilizing an appeal process which is always emotional. If I had to do over again I would not have signed up for Trupanion's pet insurance.
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: Steven
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion is a life saver for pets!
Trupanion provides great support for non-routine issues with my dogs. Claims are processed almost immediately.
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: Tim
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Peace of Mind
After a few initial hiccups, the reimbursement process has been very seamless. Trupanion provides priceless peace of mind for our aging pupster.
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: Susan
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
help ful and easy to work with
help ful and easy to work with
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: Robert
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I am guessing you are struggling with staffing.
I am guessing you are struggling with staffing. One claim gets processed with no issues. The next for the same item same source, required shipping confirmation??
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: Patti
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion is a great company.
Very likely. Great platform
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: DEborah
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Because in the past My husband and I had 3 fur babies and they all passed away of heart condition.
Because in the past My husband and I had 3 fur babies and they all passed away of heart condition. And Trupanion was alway there to ease away the financial worries so that we can tend to and take care of our fur babies health.
I have always and will continue to tell every dog owner that I meet how important it is to have pet insurance and I then share all of our experiences with the Trupanion and how having this insurance has been a life saver!
Thank you so much!
- INSURER:
Trupanion
- POSTED: 09/14/2022
- BY: Iris
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No