Dependable
Pet paws always tries to pay the most not the least in a timely manner.
- INSURER:
Healthy Paws
- POSTED: 03/30/2014
- BY: Linda
- BREED: Springer Spaniel
- AGE OF PET: Over 11 years
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Great Service, easy and honest
These guys are great. They are proactive and make the process simple and friendly for getting your claim paid FAST. Zoe is now a healthy dog without a financial burden. Best decision was going with embrace. Never had pet insurance before, but will always use embrace!
- INSURER:
Embrace
- POSTED: 03/28/2014
- BY: Matthew
- BREED: King Charles Spaniel
- AGE OF PET: 7 - 10
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Reliable and Communicative
Real people behind real time reponses to inquiries and claims! I can't be happier with my puppy's insurance coverage with them so far in the past two weeks. They are thorough and professional as well being personable! A real joy to be their customer.
- INSURER:
Embrace
- POSTED: 03/27/2014
- BY: Judie
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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So Thankful
Having the ASPCA insurance has been such a wonderful experience. Last month, my 5 year old maltipoo named Raymond was very sick. He had a terrible bacterial infection which turned out to be hepatitis. He underwent a liver biopsy and spent 4 days in a hospital. Having this insurance helped me do what I had to do to get him well. Thousands of dollars later, the insurance helped me tremendously. Having this insurance has given me peace of mind knowing that we are able to give our dogs the best care necessary. I am so appreciative of the concerned phone calls I received from the ASPCA regarding Raymond's recovery. Thank you for everything!,
- INSURER:
ASPCA
- POSTED: 03/26/2014
- BY: Elizabeth
- BREED: Maltese
- AGE OF PET: 7 - 10
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Embrace insurance is better than my personal one
From customer service, to explanation of each claim coverage, to fast reimbursements nothing else compares to this company
- INSURER:
Embrace
- POSTED: 03/26/2014
- BY: Joseph
- BREED: English Bulldog
- AGE OF PET: 0 - 3
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Excellent and timely customer service
Our 4 year old girl needed a series of tests to address implications of crystals in the urine. We are happy to say that she came through with flying colorsafter being very worried, and Healthy Paws processed the claim (initial claim made in the two plus years we have had our shih tzu and have had insurance) quickly and positively. Since the first claim requires all medical records to be submitted, we were so impressed with their service and their follow-up- they emailed to see how our girl was feeling after all of the tests! We can't say enough god things about Healthy Paws- they are first class in customer service!
- INSURER:
Healthy Paws
- POSTED: 03/25/2014
- BY: Tom
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Great claims response time!
I adopted a stray cat at the end of December who was around a year old. I purchased a policy from Healthy Paws in January and thank God I did. Towards the end of February she stopped eating and became jaundiced. It turned out that she had a blocked bile duct that required surgery. Needless to say the vet bills were enormous, but Healthy Paws paid out on my claims within a week, and emailed to see how my little girl was doing afterwards!
- INSURER:
Healthy Paws
- POSTED: 03/23/2014
- BY: Linda
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Excellent coverage and customer service
Customer services representatives are always friendly, patient, and provide answers that are easy to understand.
The online system for claims is very user friendly and the payment turnaround time is amazingly fast.
I would highly recommend this plan.
- INSURER:
Pets Best
- POSTED: 03/21/2014
- BY: Deborah
- BREED: Mastiff
- AGE OF PET: 7 - 10
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fantastic! No hassles
Had pet insurance for 7 years and never received one benefit from it. Switched to Embrace a month ago and already received a refund for my latest wellness visit that cost $315.50 direct deposited into my account no questions asked. This company is the real deal and I can't say enough about the superb customer service they provide. Thanks Embrace!
- INSURER:
Embrace
- POSTED: 03/19/2014
- BY: Jennifer
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Efficient and Fast
Over the years, I have used different pet insurances because Pugs always seem to have issues. In the past, I had ASPCA and they were very good and covered our dog till the end. We did try someone else with new pet and was not satisfied at all and came right back. They process claims fast, no hassle and check is in the mail within 1-2 weeks. The deductables are excellent. Very satisfied and not switching. Even have my Persian covered.
- INSURER:
ASPCA
- POSTED: 03/19/2014
- BY: cindy
- BREED: Pug
- AGE OF PET: 7 - 10
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