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This is my first claim with embrace, I was pleased with the experience. The claim was processed and paid in a decent time frame and they covered exactly what I expected.

Embrace is very responsive, and really seems to care about the "patients." They process claims quickly and provide comfort knowing that we are insured in case we need it. We love our puppy and we are happy to have a great company like Embrace help us keep her healthy for many many years.

If you are waivering about whether or not to purchase pet insurance, do it with this company. I included the wellness package in my insurance and after my dog's annual visit, my claim was processed within one week!! I now have piece of mind. No more worries about not being able to get my pet the proper care due to lack of funds. Thanks, Embrace!

As a Professional Dog Trainer, I have heard many comments from clients regarding the Pet Insurance companies they have tried. I tried this one based on one of my clients. My clients are waiting for my review of the company after using up my deductible. Wow! My 11 month old Saint Berdoodle developed a nasty cough and runny nose the day before we were to fly to another state. I had to take him to the emergency vet on Dec 23. Healthy Paws was notified on Dec 24 and had a check in the mail for reimbursement on Dec 26! This is an awesome affordable company.

I like the customer service here but they are slow at processing claims. When they say it takes a week it usually takes longer. That is my only complaint.

I like the customer service here but they are slow at processing claims. When they say it takes a week it usually takes longer. That is my only complaint.

I can not say enough good things about Healthy Paws !!!!!!!Low deductible, speedy reimbursement and great communication . We needed them often, because our little pug is delicate and we had some serious illnesses. They have not terminated our insurance nor have they raised the rates -we love them.

I signed up for Embrace based on the reviews here as primary insurance for one dog and secondary for another. The rates were extremely reasonable (almost) half due to their non-breed pricing. The dog with the dual coverage got sick with Embrace as the secondary coverage and they have kept their word as per their policy and supplemented coverage. It did take a bit of nudging to the CEO to move things along, but once I did, everything has gone smoothly. I still especially like their policy of reviewing your pet's records in the first 30 days to ID all preexisting conditions on the record. This way you don't have to worry later about your insurance company coming up with something after the fact.

This is the first time I have used any type of pet insurance, so when I had to file my first claim recently, I was a little nervous. Happily, Embrace worked exactly the way it was supposed to. I paid my annual deductible and 20% co-pay and Embrace paid the rest. What a relief! Also, having Embrace enabled me to go ahead and allow the vet to do a recommended blood test to rule out the possibility of our dog having a more serious illness. Without Embrace, I don't think we could have afforded to do right by our dog. Instead, we would have had to put off the blood test and waited it out, hoping that everything would turn out okay in the end. In short, Embrace was easy not only on our pockets but also on our minds!

I pay $67 per month for coverage. When I took my German Shepherd in for an injury (dog was limping), the only thing covered was the nail trimming I got, as an after thought. I can put the money for premimums away myself and probably have a very large surplus at the end of a year. I'm very disapointed.