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they communicate super good, and you even get to talk to a real human????????

I've always found Trupanion to be very professional and courteous.

Had a senior kitty with kidney & thyroid problems who needed regular vet check ups, blood tests & medication. ASPCA covered these as per the policy. Customer Service was always welcoming, professional, and knowledgeable. It was easy to submit claims on line & check their status. Direct deposit of the insurance reimbursement into my checking account was most convenient.Have had significant experience with other pet insurance companies who are just large corporate entities with bare bones services to the consumer whose ONLY goal is to increase profits. They are as rude & obnoxious as people's health insurance companies. My kitty passed recently & right afterwards I received a call from Schellie from ASPCA Insurance. She called to see how I was doing after the loss. She was genuinely warm, caring & sincere. We shared our love for animals & she affirmed how difficult losing a pet can be. Her call lifted my spirits in a special way & am very grateful that she reached out. I really hope that in the future ASPCA does not cut corners & become as impersonal & money grubbing as most insurance companies.

Every time I use you guys things go great I never have a problem.

The claim process was so speedy and very easy to follow.

Trupanion has a clear, understandable insurance policy. A real person answers the phone without having to go through a long automated route selection process and remarkably...actually can answer your questions.

I have been blessed to care for an amazing dog, and Trupanion has given me the ability to ensure she has the best care. My dog was diagnosed with chronic pancreatitis at a young age and abnormal foot growths. Since being covered under Trupanion I have felt a sense of peace to ensure I can give my dog the best treatment to get her through flare ups or reoccurrences. The ease of the submission process of the claims, amazing customer service when I have questions, and the overall support to help you through the process is everything you could dream of and is a reality with Trupanion. I am beyond thankful for the caring team at Trupanion.

Very quick service when claim submitted.

I depended on Healthy Paws on an internet search and I am pleasantly surprised that this company has done everything they claim and more. My pet suffered an injury a few months after the coverage began and I can tell you the claims process is fast and there are no hidden fees or surcharges. I received direct deposit fast and everything on their website that said was covered through the claims process was covered.

We were with another company previously and they were terrible - denied almost everything, "misplaced" claims, paid back very little. We are MUCH happier with Trupanion and will only use them in the future.