All of the customer service reps have been kind and empathetic.
All of the customer service reps have been kind and empathetic. They have answered all of my questions and processed my claims very efficiently.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Darlene
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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My experience with Ines was fine no problems.
My experience with Ines was fine, no problems. She was very pleasant. I do not agree with what she told me which is more an issue with Trupanion, unless Ines provided incorrect information.
The reason I am unlikely to recommend Trupanion is because the medical information about Braxton is inaccurate and I was told that the only to fix this is to have my veterinarian submit paperwork to get this corrected. I donât know why this is needed as the medical records he provided are accurate and it is the Trupanion records that are inaccurate.
Also, a 20% annual increase in monthly premiums is extremely unreasonable. I understand that costs go up and increases are inevitable but 20% annually is highway robbery.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Patti
- BREED: Olde English Bulldog
- AGE OF PET: 7 - 10
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Thank you for being reliable!
Trupanion has been there for us in some of our darkest times, and we donât even have to consider whether or not our animal should get treatment due to cost, because Trupanion pays out the claims at checkout. Thank you Trupanion for being there when we needed you with Domino.
- INSURER:
Trupanion Canada
- POSTED: 10/10/2022
- BY: Meagan
- BREED:
- AGE OF PET: 0 - 3
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Yes
No
I never have to worry about anything concerning my pets care.
I never have to worry about anything concerning my pets care. The reps at Trupanion are extremely reassuring and I feel they are genuine in their concern for their wellbeing ?? They understand that when this call is made that we are in distress and we donât have to worry about the details of paperwork. Thank you so much for being there in the most stressful of situations!!!
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Carey
- BREED: Brittany
- AGE OF PET: 7 - 10
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Iâve had Truepanion as my pets insurance since he was about a month old and heâs 12 now never had a problem and every time Iâve called in your associates have been extremely helpful
Iâve had Truepanion as my pets insurance since he was about a month old and heâs 12 now, never had a problem and every time Iâve called in your associates have been extremely helpful
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Lisa
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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Satisfied
Great experience with trupanion Iâm so happy I purchased this plan
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Robert
- BREED:
- AGE OF PET: 0 - 3
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Yes
No
My experience has been very good with claims for our sugar girl.
My experience has been very good with claims for our sugar girl. The policy is easy to understand and claims are paid quickly. Everyone on the phone is always professional.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: LeRene
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Because she was very helpful and friendly
Because she was very helpful and friendly
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Kendra
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Great pet Insurance.
Itâs easy to submit my claims online and I get an email immediately the claim was received. If any payment is due I typically receive that direct deposit into my account within the week. I would recommend Trupanion without reservation.
- INSURER:
Trupanion
- POSTED: 10/10/2022
- BY: Penny
- BREED:
- AGE OF PET: 0 - 3
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No
