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ASPCA DID EVERYTHING POSSIBLE TO MAKE THEIR POLICY UNCLEAR WHILE SIGNING ME UP AND THEN PAID NOTHING FOR ANY OF MY PET'S ILLNESSES. I also love the mission of the ASPCA but DO NOT BUY THEY'RE INSURANCE! I purchased the insurance for my pet 6 years ago and thought she would be well covered. She was not. First, for every single vet item I sent in, ASPCA did pay 90% but the key was that they paid 90% on what they considered to be normal prices. Therefore, if I paid 150.00 for shots, they claimed that the normal and customary charge should have been 50 and then paid 90% of 50...not 150. This occurred on every single line item. So, although they claim on their web page that they do not have listed claim prices...they do. Then, my pup was diagnosed with cancer on Oct. 24th. She began treatment right away but as of Nov. 1st that same year - SHE WAS NO LONGER COVERED as my policy renewed. Apparently, no matter how long you have this insurance, your pet is only covered one year at a time. If they get sick even one day before the beginning of the next year (it's different for each policy), they are not covered after the renewal. When I asked about this, the representative stated, "It's just like homeowner's insurance. It starts over every year." Also, when your policy renews, there is an 180 pre-existing period for all sickness that starts all over again. This means that your pet really only has coverage for sicknesses that conveniently fall into the proper t

I HAVE A CHIHUAHUA, WHO WAS DIAGNOSED WITH LIVER DISEASE. TRUPANION CAME THROUGH WITH THE CLAIMS AND PAID PROMPTLY. MY DOG GOT EXCELLENT CARE AND PAYMENT CAME THROUGH WITHOUT WORRY. GREAT INSURANCE.

I HAVE A CHIHUAHUA, WHO WAS DIAGNOSED WITH LIVER DISEASE. TRUPANION CAME THROUGH WITH THE CLAIMS AND PAID PROMPTLY. MY DOG GOT EXCELLENT CARE AND PAYMENT CAME THROUGH WITHOUT WORRY. GREAT INSURANCE.

My nine year old golden tore her ACL and meniscus. I had two claims to be processed. The first one was done within 6 days. The second claim within 14 days. The whole ordeal was close to $4,000. There were no questions asked only complete support from start to finish. I received phone calls and emails checking on my dog's progress. My own insurance company for my medical claims is not this caring. It is a pleasure dealing with everyone you talk to and they cannot do enough to make you happy. My dog is about to start water therapy. To have that as an option to the recovery shows Healthy Paws has taken the step into Alternative Therapy which shows they are progressive and interested in what is best for our pets. I have recommended them to friends and family members!

Embrace has accepted my first claim and applied it to my $500.00 deductible, and I am pleased about that. I don't have much experience yet with Embrace (as far as my pet getting sick), but I feel more secure about keeping my pet and not afraid of financial problems like I was before.

4 month old Chihuahua puppy got bacterial pnuemonia. Vet and emergency charges over 2300.00 and TruPanion filed claim quickly paying 1037.00. I received several checks at one time but my bank stated they reject Trupanion checks. They told me they put a 7 day hold on mine only because I'm a long time good customer. Has anyone else had this problem?

4 month old Chihuahua puppy got bacterial pnuemonia. Vet and emergency charges over 2300.00 and TruPanion filed claim quickly paying 1037.00. I received several checks at one time but my bank stated they reject Trupanion checks. They told me they put a 7 day hold on mine only because I'm a long time good customer. Has anyone else had this problem?

Submitted my claim and received it within 14 days. Great Company. I'm always telling my friends and dog owners about this company.

Hi, I brought my dog into the vet to have a tumor removed because it was possibly malignant and to check his blood work for a reason to his weight loss. After the surgery the test were done thew total was in excess of $200.I filed the claim with ASPCA as I have been a client for over 6 years. I received a check for $9.60 .after I met the $100.00 deductable. Wow! what a great support system (not). The answer I received was if the dog had cancer then they would have payed for the lab test and the surgery. I will be getting another insurance not this one!

Healthy Paws was a life saver during the illness of our beloved mastiff, as they responded quickly with payment for the medical bills. But what was most impressive was the note of sympathy signed by their staff which i received soon after our dog's death. This is a kindness that will not be forgotten.