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I have had three dogs with Pets Best. Maya passed suddenly and Pets Best paid for her creamation even. The lady on the phone cared deeply that Maya passed. The pup Mika has never had a claim. My charley has been plagued with problems from seizures to eye ulcerations. Pets Best always was there for me, Maya, Charley and Mika. Always.

reimburse sooner than 3 weeks

We were recommended Trupanoion by our Veterinarian Dr. Lisa Ciucci and Dr. Al Angel less than two years ago for our German Shepherd Puppy. With the exception of one surgery to remove a testicle that did not drop and could have been a future problem, the other few issues we have had, we have been reimbursed promptly. Trupanion has been very professional and we would recommend this to all our friends that have pets.

We were recommended Trupanoion by our Veterinarian Dr. Lisa Ciucci and Dr. Al Angel less than two years ago for our German Shepherd Puppy. With the exception of one surgery to remove a testicle that did not drop and could have been a future problem, the other few issues we have had, we have been reimbursed promptly. Trupanion has been very professional and we would recommend this to all our friends that have pets.

While on a trip we had to make an emergency stop at a Walmart because they were the only people with the right sized tire. They would not allow our Newfoundland Thunder into any air conditioned space in the bldg. As a result he suffered a very bad case of heat stroke with temp over 109. We stopped at the first clinic we could and they stabilized him and got his temp to normal. We then had to drive another 1.5 hours to find an emergency clinic open 24/7. He spent 4 days in their intensive care unit with plasma and whole blood along with a host of other treatment. Total bill was over $6,000 when the blood check up after we got home was factored in . This was the first claim we had made to Trupanion in 5 years. It took about 3 weeks total which they told me it would since it was the first claim. They paid exactly as they said they would- 90% of the 3 visits, less the deductible and the exam fees which were not covered.

While on a trip we had to make an emergency stop at a Walmart because they were the only people with the right sized tire. They would not allow our Newfoundland Thunder into any air conditioned space in the bldg. As a result he suffered a very bad case of heat stroke with temp over 109. We stopped at the first clinic we could and they stabilized him and got his temp to normal. We then had to drive another 1.5 hours to find an emergency clinic open 24/7. He spent 4 days in their intensive care unit with plasma and whole blood along with a host of other treatment. Total bill was over $6,000 when the blood check up after we got home was factored in . This was the first claim we had made to Trupanion in 5 years. It took about 3 weeks total which they told me it would since it was the first claim. They paid exactly as they said they would- 90% of the 3 visits, less the deductible and the exam fees which were not covered.

I received my check for my wellness claim on my cat almost immediately. Very fast and great service.

Our 18 month old cat suddenly became listless and was having a problem with her hindquarters. As a result, we immediately took her to our vet for a series of tests. It was such a relief to know we had coverage for our two little cats even though we had never used it before. To my surprise & relief, not only did Healthy Paws promptly process all claims within days - but they paid us within a week. The emails from their company not only were quick & informative, but showed caring & compassion. It's obvious to me that the staff at Health Paws are also pet parents who love their animals as much as we do. I am absoutely thrilled with their customer service!

One of my cats developed diabetes. Fortunately, I had enrolled kitty in Trupanion a few months earlier. The people who work there are professional as well as caring. Thank goodness the insurance company is helping us out by providing 90% reinbursement.

One of my cats developed diabetes. Fortunately, I had enrolled kitty in Trupanion a few months earlier. The people who work there are professional as well as caring. Thank goodness the insurance company is helping us out by providing 90% reinbursement.