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I faxed my claim on a Tuesday and that evening received an e-mail that my claim was being processed. By Thursday, 90% of my bill was approved to be reimbursed to me.

I am so very satisfied with my ASPCA pet insurance. My Rotti had a lump and had to go in for surgery. The lump ended up being cancer, but the vet said we just need to monitor it. Through the entire process the representatives at the ASPCA took the stress and worry off my mind and processed my claim quickly. I was so happy I didn't have to worry about my claim processed and I could focus soley on my baby. They called as follow up and also sent nice cards which I thought was such a special touch. I would recommend the ASPCA insurance to all my friends.

At seven months, my puppy has had several hospital visits already. Recently, she suffered a serious case of diarrhea and her doctor wanted to run a series of tests and x-rays to determine the cause. The bill was well over $1,500.00. I was completely overwhelmed, but it was a relief to have such great insurance that covered ninety percent of the cost. I am secure knowing that I do not need to avoid taking my pet to the hospital in fear of a large medical expense. Thank you Healthy Paws!

Another contrived denial for an exam performed right before infusion by my dog's oncologist. This on the heels of denying a life threatening spay for pyometra although the dog was enrolled at age 7 with clear representation that she was intact, but not breeding or service/therapy dog which requires a rider, and in the face of a phone call and letter from the vet. Please tell me how you can inject drugs into a dog without examining him first. The bottom line is that half of the bill is denied, then they pay 90% of the balance. That makes the real payment 40% on an ongoing basis because no vet in their right mind would treat a dog with chemotherapy (or anything for that matter) without examining. Moreover, not every exam involves blood work or x-rays, which they would probably deny as well. Sometimes it involves manual examination, which was the way we found my last dog's lymphoma. By their rules, that would be denied every time the doctor checked him to see if the nodes were swollen, a primary diagnostic tool for this kind of cancer. I think their advertising is fraudulent and misleading. I really dislike this company.

OK, so, granted, I chose Trupanion and they have reimbursed us a lot of money for our dog that suffers sever allergies. And that has been good. They have a direct deposit for claims and claims are handled very quickly. Another good thing about them. We have 2 dogs, one is young the other not. Our biggest gripe is They ONLY cover dental extractions, so the anesthesia and cleanings are always out of pocket, though cleanings prevent extractions, so go figure. Customer Service is cheerful as long as everything goes quickly and smoothly. Also, often the reps talk at you. Like a car salesman, they don't really want to slow down and hear the customer. connecting to a client is good, but if the rep does not sympathize, that;s fine, just don't make the client feel like they're wasting your time. As soon as a problem arises, they become curt and rush you off the phone. not cool.

OK, so, granted, I chose Trupanion and they have reimbursed us a lot of money for our dog that suffers sever allergies. And that has been good. They have a direct deposit for claims and claims are handled very quickly. Another good thing about them. We have 2 dogs, one is young the other not. Our biggest gripe is They ONLY cover dental extractions, so the anesthesia and cleanings are always out of pocket, though cleanings prevent extractions, so go figure. Customer Service is cheerful as long as everything goes quickly and smoothly. Also, often the reps talk at you. Like a car salesman, they don't really want to slow down and hear the customer. connecting to a client is good, but if the rep does not sympathize, that;s fine, just don't make the client feel like they're wasting your time. As soon as a problem arises, they become curt and rush you off the phone. not cool.

I was covered gratis for 30 days when we brought Sadie to the vet for her initial check up and shots. she ate something in the yard and started throwing up and foaming at the mouth. the vet took care of everything and so did trupanion

I was covered gratis for 30 days when we brought Sadie to the vet for her initial check up and shots. she ate something in the yard and started throwing up and foaming at the mouth. the vet took care of everything and so did trupanion

I bought the ASPCA insurance with a Wellness rider and have been very satisfied with the coverage and immediate reimbursement. Having this insurance brings piece of mind especially when the unxpected hits.

Happy to report that Button, our rescue Yorkshire terrier, is on the mend and feeling his old perky self! Button had eaten a non-skid rug and within two weeks of this incident, he was in the animal hospital twice for vomiting, lethargy and diarreha. We were worried sick. According to the Vet at the animal hospital, the little guy seems to have a very sensitive tummy and can be allergic to any kind of food that flies -- so he banned from turkey, duck and chicken. We were very worried dog parents while he was recovering in the animal hospital--he was a very sick little guy. He is now on a very strict limited ingredient diet. I am so thankful to have the peace of mind of having Healthy Paws pet insurance. In my mind, I never wanted to make a decision for a sick dog (especially one with a lot of living ahead of him) based upon high veterinary costs and care. I have the 90% reimbursement (after a $500 yearly deductible) and the insurance does not cover Vet exams (small cost in my book). The Vet bill was over $1700 for once overnight stay with x-rays. In Button's care, having this insurance this was comforting when I was presented with a vet bill that could put a family into debt. Your reimbursement of the claim was prompt, and customer care is great. I have been talking to a lot of pet parents, and it seems that I made a good decision with Healthy Paws as health care insurance for my Button! This coverage will suit Button just fine for what I hope is a healthy long life ahead. Thank you again! Ann, Mark and Button