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Penny is my first puppy, and as a brand new pet parent I was very confused about which insurance to choose. I heard about Healthy Paws by word of mouth and after intense investigating, I ended up picking them for my little one's coverage. She recently had to undergo emergency gastrointestinal surgery (dogs really do eat everything...), and THANK GOODNESS for Healthy Paws. They were so caring and responsive, and the claims reimbursement process was so simple I had to pinch myself to make sure it was REALLY that smooth. I submitted everything online - the turnaround was quick, and I was reimbursed for every cent that I had expected and hoped for - no "oh, if you read the extremely small and almost illegible fine print we don't cover that". It was an easy and straightforward calculation and it all made complete sense. Penny is so special to me, and Healthy Paws gives me the ability to never have to make a decision on her health based on finances alone. THANK YOU SO MUCH!

I have an English bulldog. His name is Otis and he is about 9 months old. Our entire family is so in love with Otis and couldn't imagine our lives without him. After doing a lot of research, I chose Healthy Paws. What a smart move! Otis has allergies and that has been causing some health issues. I recently took him to the vet for an ear infection. The vet suggested allergy testing which costs around $1,100. I knew it was the right move because if we figured out what he was allergic to Otis would have less visits to the vet and feel much better. I sent the invoice to healthy paws. They contacted me only two days later letting me know that I would be receiving a check for $900.00. It is a relief knowing that Otis is in such good hands. Thank you Healthy Paws!

Our 1 year old Golden/Mix was coughing and heaving and we didn't know what to do, so we took her to the emergency room. She had pneumonia, it was going to be an extended stay... turned out to be 5 days and almost $8000.00. NOT A SINGLE EYELASH WAS BATTED. Healthy Paws paid 90% of the claim and my wife and I didn't have to make a difficult decision on whether or not to put our family in financial turmoil to save our pet or make the even harder decision. Healthy Paws came through and took care of Kaiya and we couldn't thank them enough. If I could rate them 15 I would...

Our pup is nearly one year old, and we've have to submit two claims. Considering what vets cost these days (and we love ours), ASPCA reimburses a decent amount.

Rusty got sick quickly and it got very expensive very fast. It was nice to know that relief would come by getting these bills covered by insurance.

This was the first year in the many that he's been covered by ASPCA Pet Health Insurance that my cat had any medical needs aside from his regular wellness exam (which his insurance has regularly covered most of) -- and boy was I glad that I've had him insured! Several vet appointments, multiple blood tests, meds, x-rays... the out-of-pocket costs were pretty staggering. Four separate claims -- but then I got my insurance reimbursements, and most of it was covered, and I got reimbursed 80% of what I had paid. The claims were processed quickly, the reimbursements were direct-deposited into my account, and I received follow-up calls from the ASPCA customer service representatives to find out how my cat was doing and if they could be of any further assistance. Fortunately he has fully recovered, is eating well once again, and is one happy kitty!

I cannot say enough good things about Healthy Paws Pet Insurance. I have made multiple claims and have always received prompt service. Most recently my Theo had an accident resulting in throat and respiratory difficulties. He needed to be put under anesthesia and kept overnight in the Animal Hospital. During this stressful time I was able to have some piece of mind that I had Healthy Paws Pet Insurance to help cover the costs of treatment. I heard back from them within 24-48 hours regarding the approval of my claim. To my surprise I received a follow up email from a Healthy Paws Representative checking on Theo and asking how he was feeling. I was blown away by the personalized customer service provided by this company. Like many others, prior to deciding on a Pet Insurance Company I exhausted myself doing research and reading reviews. I can definitely say that I made the correct choice in going with Healthy Paws. I would recommend them to any Pet Owner. I continue to be blown away by their excellent coverage and their superior customer service. Thank you Healthy Paws!

My dog Katy had a procedure to do a root canal. Post surgery - claim was submitted and I was reimbursed the 80% in approximately 3 weeks. Fantastic! What I love about Healthy Paws besides being reimbursed in a timely manner is their accessibility, caring and helpful over the phone and I experienced wonderful communication with them. Their emails of concern over our Katy was so appreciated. I feel the representatives of Healthy Paws definitely strives to go over that %100 of effort. There is a reason I have 3 of my canines with this program. Thank you Healthy Paws.

I was scared when my cat did something out of the ordinary and swallowed plastic and we had to take him to the vet. But it wasn't just the anesthesia, X-rays, and other procedures that scared me--it was the price tag as well. ASPCA covered a lot of my claim AND they were truly concerned about my cat's health, making sure they asked about his health every time they called to go over the claim. It was really sweet and they made a really scary experience so much better/easier to deal with. THANK YOU!

I faxed my claim on a Tuesday and that evening received an e-mail that my claim was being processed. By Thursday, 90% of my bill was approved to be reimbursed to me.