Excellent coverage & customer service
Rating 10!!!!!! We have equal family members who are furry and walk on all fours, I believe a necessary & responsible component of pet enjoyment is having a solid pet insurance policy. Also helps me sleep a little easier.
Rocky had knee surgery repair, twice, Trupanion claims are easy and reliable. He is advancing in age (aren't we all???) I wouldn't be able to make a choice on future treatments just based on cost, that would break my heart.
Trupanion claims service demonstrated to me they truly CARE , which is sorely missing in healthcare these days. I recommend Trupanion, you will not be dissapointed!
- INSURER:
Trupanion
- POSTED: 12/02/2013
- BY: Gayle
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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Excellent coverage & customer service
Rating 10!!!!!! We have equal family members who are furry and walk on all fours, I believe a necessary & responsible component of pet enjoyment is having a solid pet insurance policy. Also helps me sleep a little easier.
Rocky had knee surgery repair, twice, Trupanion claims are easy and reliable. He is advancing in age (aren't we all???) I wouldn't be able to make a choice on future treatments just based on cost, that would break my heart.
Trupanion claims service demonstrated to me they truly CARE , which is sorely missing in healthcare these days. I recommend Trupanion, you will not be dissapointed!
- INSURER:
Trupanion Canada
- POSTED: 12/02/2013
- BY: Gayle
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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Great nsurance for the price
My chihuahua was diagnosed with stones in her bladder. The staff at Healthy Paws gave me fast & courteous answers to any questions I had. They follow up on her recovery, and best of all I received the reimbursement check within 1 week of submitting my claim. I would highly recommend Healthy Paws Insurance to all pet owners.
- INSURER:
Healthy Paws
- POSTED: 11/26/2013
- BY: Lorraine
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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Amazing!
I rarely go online to rate companies, but I feel compelled to write one up for Trupanion as they have been nothing short of amazing!! Not too long after I picked up Minka from the breeder, she ingested a rather large seed from a coconut palm in my parents' backyard. The next morning when I woke up to take Minka on her morning walk, she seemed constipated and vomited and it looked as if her stomach was slightly distended. I immediately brought her to the vet who had to surgically remove the seed that had distended her stomach to three times it's size! The bill was huge (around $3k) and I wasn't sure that my Trupanion pet insurance had "kicked in" just yet. Fortunately, even though the insurance hadn't become active just yet, Trupanion paid for the surgery and I think I paid around $750, as I mentioned Trupanion didn't have to do that and I consider Trupanion an amazing company and highly recommend it to any pet owner!!
- INSURER:
Trupanion
- POSTED: 11/23/2013
- BY: Erin
- BREED: Cairn Terrier
- AGE OF PET: 0 - 3
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Amazing!
I rarely go online to rate companies, but I feel compelled to write one up for Trupanion as they have been nothing short of amazing!! Not too long after I picked up Minka from the breeder, she ingested a rather large seed from a coconut palm in my parents' backyard. The next morning when I woke up to take Minka on her morning walk, she seemed constipated and vomited and it looked as if her stomach was slightly distended. I immediately brought her to the vet who had to surgically remove the seed that had distended her stomach to three times it's size! The bill was huge (around $3k) and I wasn't sure that my Trupanion pet insurance had "kicked in" just yet. Fortunately, even though the insurance hadn't become active just yet, Trupanion paid for the surgery and I think I paid around $750, as I mentioned Trupanion didn't have to do that and I consider Trupanion an amazing company and highly recommend it to any pet owner!!
- INSURER:
Trupanion Canada
- POSTED: 11/23/2013
- BY: Erin
- BREED: Cairn Terrier
- AGE OF PET: 0 - 3
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Horrible
They denied claims without reviewing them.I did have a pre exsisting allergy exclusion, but they used that to deny eye infections, anything.
Also the Ortho exam is another way they exclude items when My puppy was less than a year.
- INSURER:
Embrace
- POSTED: 11/22/2013
- BY: Holly
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Great at communicating with customers
Fortunately, I have not had to submit a claim for Tasha this past year. Pet's Best Insurance is very good to work with on an administrative level. You are given 30 to 45 days' notice before your policy expires along with your renewal rate which gives you ample time to decide. I checked out so many other insurance companies and Pet's Best, by far, offered the best coverage at a reasonable rate.
- INSURER:
Pets Best
- POSTED: 11/20/2013
- BY: Judith
- BREED: Greyhound
- AGE OF PET: 7 - 10
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Incredibly Impressed
My husband and I adopted a beautiful little poodle/? mix shelter dog last January. He was a year old. We decided to buy pet insurance because we have friends who expended huge sums of money for medical treatments for their uninsured dog. We hoped we would never need the insurance. In October we discovered that his liver was failing. The cause is unknown, but our vet suspects that he ingested something toxic. After multiple visits to our vet and an emergency pet hospital, our little dog died. We are devastated. The bills came to over $3000. Healthy Paws immediately reimbursed us almost $2200. What impressed us the most however, is the fact that ten people on the Healthy Paws staff wrote personal notes on a sympathy card. I could not have imagined better or more sympathetic help.
- INSURER:
Healthy Paws
- POSTED: 11/13/2013
- BY: Barbara
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Payment was too low
While the service and turn around time for my claim was excellent I did not understand while a good chunk of the claim was not paid. I understand about the deductible but not the reduction of the submitted amounts. This is making me think twice if this insurance policy is really worth it.
- INSURER:
ASPCA
- POSTED: 11/13/2013
- BY: Robert
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very Satisfied
I have been paid fairly and promptly for all the claims I have made
- INSURER:
Embrace
- POSTED: 11/13/2013
- BY: DeDee
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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