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I never thought I would be singing praises for an insurance company, but was I wrong. I can't say enough about the great customer service,prompt responses,and timely payment we received. We hoped we would never have to use the insurance for something bad, but Joker was viciously attacked by another dog. He almost died and the vet bill was substantial. ASPCA Pet Insurance Company was so easy to work with during that stressful time. Thank you!

No response to on-line, faxed claim. Telephone call, w/ on-line followup requesting expedited processing yielded results. Nearly three weeks from start to finish.

We're ecstatic we found this health insurance for our pet. ASPCA has now insured 2 dogs for us, since 2007. When we were first looking for coverage for our Jack Russell Terrier, Pertwee, we checked out VPI & other pet insurance companies -- only to be told they don't offer coverage to dogs over the age of 10 years. At the time, Pertwee was 11. We started searching the web, found ASPCA Pet Health Insurance, called them for a quote, & were told there were no age restrictions whatsoever. Insurance premiums are just adjusted to the pet's age, which makes loads of sense. Pertwee passed away in 2008, & now Tegan (our current Jack Russell Terrier) is covered by ASPCA Health Insurance. We tell ALL of our pet-owning friends & family about your pet health insurance, & more than a few of them have signed up. Keep up the excellent work!

New puppy check up and vaccines..

when my pet died the agent on the phone was very helpful of what i needed to do and how it works. also she was very sincere in her sympathies. I switched to pets best about a year ago and tell everyone how great you are.

I like that wellness exams are partially covered.

My havanese has allergies and has been on a allergy serum now for about 3 or 4 years. I give her a small shot every Friday. All her allergy testing was covered by Embrace. And now all her allergy medications are covered as I purchased the additional prescription coverage, which I highly recommend. I use it all the time. Claims are always paid very very quickly! I highly recommend Embrace.

My Lucy is very heathy dog but when something goes wrong Im not afraid to call the vet because I know I have great health insurance for her. I have made a couple of claims in 3 yrs and it is very easy to do. I have always received a ck within a week of my claim. "

Pre-approval process would be great, so that I would know how much could be reimbursed or not.

I have ensured both my dogs for the past year, and am so glad I chose Embrace. Both my dogs had serious and unexpected medical issues during this time, one with a torn knee (CCL) and the other most recently with cellulitis (severe swelling, inflammation and infection) of his throat. Embrace made it easy for us to make the best choice possible for the well-being of our precious boys. I was very impressed and pleased with their prompt response, reimbursements, and always with excellent customer service. I highly recommend this company to everyone I know.