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I wish I could write a favorable review about this company but it sure lacks in the claims processing department. I have to resubmit the same claim several times in order to get everything paid. They seem to have tunnel vision and will only process 1 line at a time.

Bailey and I had a difficult and expensive year last year. She was misdiagnosed with Addison's disease, which led to several expensive treatments and specialists. She is now doing fine (no Addison's), but I was worried that Embrace might raise our premium, or drop us altogether. They didn't. Embrace covered everything with no hassle at all. We are customers for life.

We began coverage for our two dogs Jan 2016. In July one of our labs had a CCL injury requiring surgery, etc. Embrace customer service was responsive and helpful before and during the process, and paid the claim quickly. I am glad we chose Embrace Ins and would recommend this company to any pet owner. Thanks for the great service!

Could not be more pleased with Embrace. I have no regrets since joining your team approximately 5 years ago. Look forward to many more years to come . Keep up the great work.

We have had both our dogs insured and have NEVER regretted it! We have dealt from a fish hook through the tongue to emergency care due to ingestion of toxic substances such as large consumption of the dog's medication. Most recently, our 8 year old Lab had to have surgery to remove 3 teeth.The reimbursement from our insurance for these incidents have significantly helped with expenses. We especially like the fact that there is a yearly deduction rather than a per incident.

We love Embrace Pet Insurance! We have had an expensive year with a new pup and some unexpected medical stuff with both our furry kids. Embrace is fast, kind, and wonderful to work with. The wellness dollars have been handy for exams, flea/tick meds, and other routine stuff. We are thankful to have insurance on our furry kids!

I insisted to my husband that we get pet insurance for our beloved border collies. They were both in perfect health at the time (Sparkle - 4 years, Magic - 2 years), and so we signed up with Healthy Paws in May 2015. Two months later, Sparkle got sick with a severe urinary tract infection and was rushed to the emergency vet because she was peeing blood. Healthy Paws covered the claim and it was a big help to us. Within the first year having Healthy Paws, Sparkle had a few claims related to her UTI, and also a lipoma biopsy, all which was covered with no hassle. The claims were processed quickly. This year, our other dog Magic had a cracked tooth, which was an unexpected $1400 expense for surgery and extraction, plus medication. The whole thing was covered by our plan, and we were so happy to have been able to afford the best treatment for our boy. We have the $250/90% plan for each dog so we pay a higher premium, but this is absolutely worth it for us. Healthy Paws covers any accident or illness, with the exception of pre-existing conditions. The claim submission process is easy and their customer service is great. I strongly recommend them to any pet parents looking for extra protection for your finances as it relates to your pet's health.

This is my very first time owning pet insurance, therefore I'm not all acquainted with how the process works. Although this claim didn't take long to be porocessed so I'm very satisfied with that.

I was very impressed with the helpful assistance and prompt reimbursement after my lab tore his CCL and had surgery. I confirmed the process with them, paid the bill, and the clinic submitted the claim. Very pleased with this insurance. Thanks Embrace!

I want to thank all the representatives that I have spoken to at Embrace. Especially most recently, Joey K and Peter for their compassion and assistance. Always caring and helpful, thank you for all you did for me. While it was a struggle to gain the benefits at times, your representatives mitigations overcame any frustrations I felt at any point. Overall, while I would definitely recommend Embrace, I would add the caveat that you may need to actively pursue any claims and stay in good graces with your veterinarian.