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It's so simple and easy to file a claim. The turn around on the claim was reasonable and the check was received in the time frame you all said it would come. I boss just got a puppy and I've told him he need to go with Pets Best for insurance!

We have a large mixed breed 20 month old dog and our insurance plan has helped us to get him the best possible care. We inquired about specific services before taking the plan and we have had no trouble seeing reimbursement according to our plan. It’s super easy to submit a claim and claims are processed quickly. Great communication from Nationwide as they process the claim.

I appreciate the simplicity of the entire claims process from start to finish. Being able to submit a claim from my phone via the app is wonderful! I can snap a picture of the receipt while checking out after an appointment and file the claim. Also, being able to set up direct deposit is a huge plus. The time between submission, approval and deposit has been generally no more than a week.

I love dealing with Nationwide and am so glad I have their pet insurance. As much as I have to spend going to the vet with my dog, it is so nice to be reimbursed for most of the cost. I have never had to even call Nationwide with any issues, and I always receive the check in the mail in a timely fashion. Thank you Nationwide for insuring My Ella!!

Reviewed and paid the claim promptly . It is definitely a worthy investment.

We are very please with quick claim review and approval, but we have NOT gotten the check in the mail yet. I got the Voided copy with the claim details, but not true check in the mail. Has it been sent yet????

We are very please with quick claim review and approval, but we have NOT gotten the check in the mail yet. I got the Voided copy with the claim details, but not true check in the mail. Has it been sent yet????

I am so glad I got this insurance. My dog developed diabetes and went blind. ASPCA has been so supportive.

I signed up with Healthy Paws just one month after adopting my dog, Lilly, in 2012. We have remained customers ever since. Healthy Paws has been there for emergencies and prolonged illnesses - and every step of the way they have been nothing but supportive and efficient. Submitting claims is simple and payment arrives within 2 weeks (usually less than one week). The few times I've called with questions, the customer care team not only answers knowledgeably but they also take the time to share genuine concern about Lilly's recovery process. The added pet owner signature for each customer care rep sharing his/her special pet is an added bonus. If only my health insurance could be as great as Lilly's!

I have been a customer of the ASPCA pet insurance for a little less than a year and I have found this company to be very customer focused. They investigate and process claims in a timely manner. They have exhibited to me that they truly have a great compassion for pets.