Ashley was spectacular in all aspects of assistance.
Ashley was spectacular in all aspects of assistance. Knew the policy well, clear phone connection, courteous, clear phone connection, gave excellent advice, clear phone connection......... :)
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Jeffrey
- BREED:
- AGE OF PET: 7 - 10
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Very knowledgeable and helpful
Very knowledgeable and helpful
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Karen
- BREED: Havanese
- AGE OF PET: 0 - 3
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I have recommended Tru Companion to my friends and neighbors.
I have recommended Tru Companion to my friends and neighbors.
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Henriette
- BREED:
- AGE OF PET: 0 - 3
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Second Chance
I have recommended your company to others before.
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Maribel
- BREED:
- AGE OF PET: 0 - 3
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You are the most reliable pet insurance.
You are the most reliable pet insurance. 100% of the time, your company has paid out exactly what is designated in my plan. I tell everyone you guys pay out like a green grocer to the mafia. No questions asked. Just slide over the money. Thank you!
Taeler was also very helpful. She was a pleasure to speak with, and answered all my questions.
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Tanya
- BREED: Alaskan Malamute
- AGE OF PET: 7 - 10
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Worst experience of my life
The worst costumer service of my life. Karissa took it upon herself to yell at me when she couldn't provide evidence of the "actual cost of care" which she cited as the reason to increase my rate by 200 per month.. she stated the cost of care was more in the new city I moved to 3 years ago...which is not true at all. In fact the cost of treatment is less here than it was in the previous town I lived in. I offered to get three quotes for the actual cost of treatment from both cities and she refused this demanding the "actual cost of care" was not going to reflected in quotes from the actual cost of care. So I cancelled and went on to find out they base all their rates on policies that are not supported by evidence.
- INSURER:
Trupanion
- POSTED: 09/19/2022
- BY: Stacie
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Thankful for ASPCA pet insurance
We decided pretty randomly to get pet insurance for our younger pup. Our senior pup had been having health issues, and we wanted to at least have our younger dog covered just in case, as our senior dog had been costing us a pretty penny. I am thankful we decided to get ASPCA pet insurance, as our younger dog ended up having health issues as well, and ASPCA has reimbursed us without issue, for both kidney issues and a mass that needed surgical removal. The plan we have for our dog also covers kidney diet food, which can be very pricey. It has really given us peace of mind. Thanks ASPCA for all you do!
- INSURER:
ASPCA
- POSTED: 09/19/2022
- BY: Jaime
- BREED: German Shepherd Mix
- AGE OF PET: 7 - 10
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Making life easier
So easy to use. Provided TC # and thatâs all that was required. This made dealing with a stressful situation, broken leg, much easier. Thanks Trupanion
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