Exactly What Was Promised
I have had Spot for my kitty, Blue, for almost a year now and have been pleasantly surprised how seamless it has been. Every claim I've submitted is completed promptly and there have been multiple instances when I've contacted customer service with questions and they are helpful and friendly as can be! We recommend Spot to all of our pet friends!
- INSURER:
Spot Canada
- POSTED: 09/20/2022
- BY: Mary
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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After 3 years of pocketing my money, the one time my dogs need them, they bail out because my dog is 6years old
3 years of paying them, for my 3 dogs, I never filed a claim with them, because my dogs are mostly healthy they go to the vet twice a year and they are usually well. Then Rocky has an accident break his tooth and he has to have a procedure to relief pain and avoid infections. But he was denied because he is 6 years old, they only accepted like $400 of the $1300. I was furious how can someone deny him for the age, at only 6 years old. If instead of the insurance I saved that money in a savings account, I would have used only a 30% of it to cover 100% of the expense. So from now on I will do that, save it in to a doggy savings account for emergencies instead or hire a better insurance provider.
- INSURER:
Pets Best
- POSTED: 09/20/2022
- BY: Rolando
- BREED: Labrador Retriever Mix
- AGE OF PET: 7 - 10
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PetsBest - Will take your money, and cover nothing.
They’re quick to add everything to your 500$ yearly deductible, but as soon as you hit that and expect them to start paying, well, good luck getting a penny out of them. Will be canceling my policy.
- INSURER:
Pets Best
- POSTED: 09/20/2022
- BY: Alec
- BREED: Pit Bull
- AGE OF PET: 7 - 10
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Great customer service!
I am a first time pet owner, worried about how I would pay for my pet’s expenses. I am also a new homeowner so I needed to find an insurance company that I aligned with. What I love about Lemonade is that they are super helpful and responsive to my questions, they also donate a portion of our payments to a charity of our choice. Their customer service representatives are extremely helpful and super nice. I also love that every time I have a question, they email me. I get anxiety from phone calls a lot so the fact that they can get all of my questions answered just by email has been super beneficial to me and less stress free on my part.
- INSURER:
Lemonade
- POSTED: 09/20/2022
- BY: Monica
- BREED: Domestic Short Hair
- AGE OF PET: 7 - 10
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The employee I spoke with was polite and helpful!
The employee I spoke with was polite and helpful! I am new to Pet Insurance. She sent me an email explaining how I could submit a claim.
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Theresa
- BREED:
- AGE OF PET: 7 - 10
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Amazing thank you very much ??????
Amazing thank you very much ??????
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Best protection for your pet
The process is so simple. The vet does everything and I get a detailed response.
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Barbara
- BREED:
- AGE OF PET: 0 - 3
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customer service was very helpful with a billing problem
customer service was very helpful with a billing problem
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Clint
- BREED: English Springer Spaniel
- AGE OF PET: 7 - 10
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Because I have just had to use this insurance and itâs wonderful⦠peace of mind.
Because I have just had to use this insurance and itâs wonderful⦠peace of mind.
I have been able to speak with a representative each and every time without delay. â¦. And all pleasant.
- INSURER:
Trupanion Canada
- POSTED: 09/20/2022
- BY: Judy
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Very Pleased!
It has been quick and easy to submit a claim.
- INSURER:
Trupanion
- POSTED: 09/20/2022
- BY: Alicia
- BREED:
- AGE OF PET: 0 - 3
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