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I have been thoroughly impressed with HealthyPaws' claim department. When I first obtained insurance here almost 3 years ago, the first claim was for a mere $200 and they did a very thorough background and were scrupulous with getting information to form a baseline about my Rocky's then existing health conditions. Having managed medical malpractice litigation myself personally, I see the value in their meticulous preparation in this. Thereafter, they have been a most responsive, thorough and quick paying team of pros, surprising and exceeding my expectations. Rocky has recovered completely and has even flown with me now and we are very happy with the doctor who performed the surgery and his insurance carrier. Thank you!

These people are terrific! With my previous dog, I had a policy from a different, much larger, well-known company, and it seemed that every time I summited a claim, they found a reason not cover it, or to cover only a small portion of it. Healthy Paws is the opposite. They have never questioned a single claim -- they cover everything that the policy says it will. I live in the NYC area, where veterinary fees are among the highest in the country and they have never once questioned a cost. Plus, the submission process couldn't be easier -- I take a photo of the vet bill on my phone using their app, hit "send," and a week later a check is in my hands. My only complaint is that they don't offer health insurance for humans ;-) Seriously -- I cannot recommend these people more highly!

Best money I ever spent on any kind of insurance. Health, home, auto, life or disability for humans. This company treats your pet as a valued client and better than some insurers treat human clients. Claims paid promptly and fairly always. President Obama should have worked with Trupanion in designing a health insurance program for humans. I am sure if that had been done there would be a lot more happy active stock and politicians. These people have it right and down to a science.

Best money I ever spent on any kind of insurance. Health, home, auto, life or disability for humans. This company treats your pet as a valued client and better than some insurers treat human clients. Claims paid promptly and fairly always. President Obama should have worked with Trupanion in designing a health insurance program for humans. I am sure if that had been done there would be a lot more happy active stock and politicians. These people have it right and down to a science.

Recently my 11 month old puppy became very ill and needed to be hospitalized. He spent 4 days in the hospital while the drs performed sonograms, bloodwork, etc to try to diagnose and treat him. Having to hospitalize your puppy (or dog of any age) is a very frightening and stressful event. Vet hospitals also charge high rates for all of the tests and medications not to mention the hospitalization fees. This was one thing however that I did not need to stress about at all. I knew that Healthy Paws would process the claims. I submitted the vet bills using the app for my iPhone- which is so easy and quick! All of my claims were processed in about 24hrs. I received the checks within a week of submitting my claims. The peace of mind of not having to worry about the financials of the treatment and just being able to focus on my dog and getting him better is priceless.

Don't understand why some of the services not cover. Like office visit, without it how the doctor exam reily and perform proper diagnose ? then treat his injury ? I thought when Reily's bill come all I have to do is pay the the deductible ($500). Worry free, isn't why I want to get pet insurance.

Don't understand why some of the services not cover. Like office visit, without it how the doctor exam reily and perform proper diagnose ? then treat his injury ? I thought when Reily's bill come all I have to do is pay the the deductible ($500). Worry free, isn't why I want to get pet insurance.

Healthy Paws Insurance does exactly what it says it will do. Their is no squabbling over what is covered and what isn't. The terms are clear and simple to understand. Not only are claims handled efficiently and effectively, I feel like the staff of Healthy Paws really care about my cat. After a recent and unexpected surgery, not only was the claim paid quickly, I got several follow up emails inquiring about her surgery and her recovery. I enjoy doing business with Healthy Paws.

The claim process is easy as long as your vet will complete the form. They respond quickly and I have had no problem with getting claims filed and receiving reimbursement.

The claim process is easy as long as your vet will complete the form. They respond quickly and I have had no problem with getting claims filed and receiving reimbursement.