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After a seizure I took my dog to The Animal Hospital in New York. After several tests they discovered that she had pancreatic cancer and the tumor could be removed. Trupanion was fantastic. It took a little longer(10 days) for them to pay me back because it was the first time I made any claim and they needed information from her vet. But I have never seen such efficiency and speed to send me a check. I was amazed and so impressed.I highly re command them.

VPI had been recommended to us by our Vet whom we've had for nearly 20 years. He' never steered us wrong, so we felt confident in acting upon his recommendation. After having submitted our first two claims, the quick response and professional handling of our claims, has more than validated our choice. Have no fear! This company is top notch and responsive to their clients, both human and animal.

All my pets are insured with Trupanion, I have nothing but praise for the company

All my pets are insured with Trupanion, I have nothing but praise for the company

Although this review is based on a single claim experience (so far) for my 11 month old Chessie, it was a claim for almost $5,000 for emergency treatment and surgery made necessary when the dog ate a pice of towel which created an intestional blockage. The claim review was completed within a day of document submission and totaled about 75% of all charges, which I believed to be quite fair. In sum, a terrific experience with Healthy Paws. By comparison, I used VPI for another dog last year for a signficant series of high dollar claims and found the company to be horrible for pet owners. Choose Healthy paws, DO NOT use VPI.

My fiance and I wanted to get insurance for our dog and after much research, decided on Healthy Paws. Hands down, this was the best decision we made. Our dog had surgery on a Friday, after uploading the vet invoice online, we received an email that Monday saying our claim was processed and a reimbursement check was being mailed out. By Friday, we had the check, merely a week after surgery. A few days later we got an email asking how Bruno (our pup) was doing and wishing him well. To me, this goes above and beyond customer service. Anyone thinking of pet insurance, choose healthy paws and you won't be sorry!

After reading nothing but positive reviews about Healthy Paws I decided to go with them when Coco was about 8 months old. After about 5 months I took Coco to the vet for a urinary tract infection. After further testing, she was diagnosed with cystitis. I have never had a dog before so I never had pet insurance and didn't know what to expect. That said, I had a few questions to ask when I had to submit the claim. Customer service was excellent and the process couldn't have been any easier. All I had to do was take a picture of the bill with my phone and send it in. Shortly after, I received an email that they were reviewing my claim. The following day I get another email stating the claim status is completed and they will be mailing my claim reimbursement check shortly. Well a few days later, I received a check. A week after that I received another email from Healthy Paws to see how Coco was doing. I am so happy with my decision to go with Healthy Paws and would definitely recommend them to anyone looking for Pet Insurance. Thank you Healthy Paws!

Pets Best has been a great insurance provider for our cats over the years. When our 18 year old developed serious health complications, Pets Best quick service, friendly staff, and fair claims process made treating Maya's illnesses much less stressful. Their customer service staff, both on the phone and via email, was so kind and you could tell they took a real interest in Maya's well being.

My six year old Bernese had an ACL tear and after the deductible (which was lowered by $50 because of no claims last year!) - they have paid 80% of everything including physical therapy! The turnaround between faxed claims and checks arriving has been impressive - within two weeks at the most. Very satisfied thus far!

We recently adopted our 3 year-old cat, Hugo. Soon after, Hugo was diagnosed with bilateral uteral tube obstruction. Without major surgery, Hugo would have surely experienced massive kidney failure within a few months, as three internal specialists informed us. We were concerned obviously for Hugo, but also because the surgery recommended by all three specialists was extremely expensive. To our almost amazement, the surgery and all preceding visits to our local vets/specialists were (nearly 90%) covered under our plan. Throughout this process, the team at Healthy Paws has been extremely responsive, considerate, and helpful in all regards. They also periodically check in to see how Hugo is doing. We have been so impressed with Healthy Paws--if only human healthcare in this country was HALF as good!