Outstanding response and service every time.
I am very impressed with the timely responses I have received Whenever I have submitted a claim or request for a preauthorization for a procedure for my 15 year old cat. The best thing I did was to choose Embrace Pet Insurance to cover her medical needs. I highly recommend them.
- INSURER:
Embrace
- POSTED: 09/21/2020
- BY: Miriam
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Best experiences ever
I have two Havanese dogs and both have had torn ACL surgery - one dog, both knees and the other one knee. Embrace never questioned any of my claims and paid them almost immediately. These are the best people to work with and as I told the Embrace Team after the third ACL claim, I will never complain about paying my yearly policy premium because they have gone above and beyond to take care of my boys.
- INSURER:
Embrace
- POSTED: 09/20/2020
- BY: Linda
- BREED: Havanese
- AGE OF PET: 7 - 10
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Cannot have a Pet and not have this Insurance
I’ve had Healthy Paws Insurance since I first got my dog four years ago. I’ve had nothing but a great experience. Easy claim process and fast payments. They even checked on my Bentley to see how he’s doing. If you have a pet, you must get this insurance. When Bentley gets sick I only have to focus on him getting better and not costs because I have Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 09/20/2020
- BY: Erica
- BREED: West Highland Terrier
- AGE OF PET: 7 - 10
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The wait time for a claim has been long but as the representative said it was due to Covid.
The wait time for a claim has been long, but as the representative said it was due to Covid. I completely understand that, but if that would have been told at the beginning I would have known the wait time would be longer. I keep receiving emails and texts saying it will be "two more days" or 'your claim has been sent to a new person." That part has been frustrating.
- INSURER:
Trupanion
- POSTED: 09/20/2020
- BY: Brynn
- BREED:
- AGE OF PET: 0 - 3
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fraudulent
Have had healthy paws for years, would recommend them in the past. Then my dog developed a chronic condition, and they are DOUBLING his premium. DOUBLING. requiring 177.00 a month just to insure him. And of course now I cannot go to another company because it is pre-existing. And their response is " well, the claims in the state have gone up". DO NOT GO WITH THIS COMPANY. CALL TRUPANION.
- INSURER:
Healthy Paws
- POSTED: 09/18/2020
- BY: Amy
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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I got the information I needed in a clear and complete manner.
I got the information I needed in a clear and complete manner. Your rep was friendly and willing to make sure I had the information I needed
- INSURER:
Trupanion
- POSTED: 09/18/2020
- BY: Ralph
- BREED:
- AGE OF PET: 0 - 3
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They have been prompt and responsive.
They have been prompt and responsive. It's clear what they cover. I only wish that they covered wellness visits and preventive care. Like humans, if prevention and wellness are established and maintained, there is generally less need for major health issues.
- INSURER:
Trupanion
- POSTED: 09/18/2020
- BY: Pam
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Very helpful And courteous customer representative.
Very helpful And courteous customer representative.
- INSURER:
Trupanion
- POSTED: 09/17/2020
- BY: jessica
- BREED: Dachshund
- AGE OF PET: Over 11 years
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Compassion and supportive
My little lady of 14 years died this past August and when I called Trupanion they immediately answered all my questions and was there to help in my time of need.
- INSURER:
Trupanion
- POSTED: 09/17/2020
- BY: Ebony
- BREED:
- AGE OF PET: Over 11 years
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Lightening speed and very fair claim processing.
My 1.5 year old dog just ended up with an overnight stay at a hospital for something he swallowed. Healthy Paws not only accurately and quickly (less than 24 hours) processed my claim, but refunded me the money in about 2 days. They are better than my regular health insurance. They even followed up to see how my dog was doing.
- INSURER:
Healthy Paws
- POSTED: 09/16/2020
- BY: Violetta
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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