Find and read reviews with confidence

I have submitted 3 claims in the last 3 months, got 1 covered as I expexted, got hosed on 2nd, and had to contest the 3rd to get covered. Not impressed.

Trupanion has been a lifesaver for us. Bella needed two knee surgery's this year and if not for the insurance it would have made things very hard for us. I recommend Trupanion to everyone I can.

They are very informative

I've had pets and livestock for 40 years. After I lost my beloved companion to cancer this past January and going through 8 mos of chemo with him, I knew I was going to look opt for pet insurance for any pets I adopted in the future. When we adopted Lulu, our COVID baby, I thoroughly researched multiple insurance companies. I chose Healthy Paws because of their customer rating and price. I couldn't be happier. After the initial set-up with the vet, I can submit claims from my phone in 2 mins. They respond within 24hr, sometimes within the hour. And I'm reimbursed by direct deposit within 3-5 days. If only human insurance worked as well.

I spent the last week trying to get through to them to discuss my policy and claim. Time spent on the phone on hold not speaking to a live human over that last week equals 4 hours 20 minutes!!!! Today alone was 2 hours 15 minutes and two calls since they cut off the first call! They never called my vet to verify their fax number and when they did not receive the documentation instead of calling they just denied my claim! I have pet insurance on my other two dogs with a different company and I have NEVER had any problems like this with that company! Should have just moved them all to the other insurance company!

Our dog went through a bad case of gastritis. She was at the vet for an X-ray and then we had to go the the ER for more treatment and an overnight stay for 2 nights. She had numerous tests done and had to take many medications. Pet insurance brought our bill down significantly! Super easy to file claims as well. And Healthy Paws followed up with me a few days later to see how my dog was doing. Overall a great experience!

Healthy Paws made the process of our dog's need to get TPLO surgery so much less stressful knowing that financially we were covered - pre and post-op care too. Our beloved furbaby got the best possible care and Healthy Paws gave us that peace of mind to focus on being able to give him that best care without any hesitation due to financial strain. They were so helpful, responsive, and really cared about our pup's full recovery.

I am very happy with Healthy Paw's pet insurance. It is very easy to submit claims online.The claims review process was way quicker than expected. Thankfully, I didn't need to use them in years, but so glad that I had insurance when my dog had a ccl injury and required surgery.

While rhe process is easy, office visits not being covered makes we question the worth of the insurance

Being a member of Healthy Paws has been one of the best decisions I have ever made. The unfailing support and compassion that the Healthy Paws company demonstrates has been so helpful as we have undergone very upsetting situations with our dogs over the years. At a time when we are so upset about the situations going on with our dogs, it is unbelievably helpful to know that we don't have to make decisions based on the finances of the medical care, but just on helping our sweet ones get the help they need to get well again. We have been a family of multiple dogs for many years now. Our recent family of three dogs are all experiencing problems at this point as we are a household of senior dogs ( and senior people!). Since March, everyone has had problems, but our youngest has had the most significant problems with a diabetes and concurrent cancer diagnosis. So, needless to say we have been flooding Healthy Paws with claims since March. But, I cannot tell you how comforting it has been that we have been able to focus our thoughts completely on caring for our dogs and not worrying about how we can take care of paying for the service. So, thank you for all you do to help bring peace of mind.