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No matter what I call about the Customer Service is awesome! The people I talk to seem to really care about my pet. I have and will continue to recommend Nationwide Pet Insurance. Thank you!

Don’t get me wrong, insuring my pet with Nationwide has paid for itself, but there are so many claims denied. If more information is needed, they take the wole 30 days to tell you that and the process starts all over again. My pet has had a lot of medical issues, but I don’t think about this insurance plan would benefit a normal, healthy pet.

everyone on the trupanion team is incredibly kind and committed. I have always received immediate responses when needed, and they have always alerted me right away when something changes on my account or if there's an issue/change with a medication. I am very pleased, and know that they put my animals first.

Our pup was hit by a car and has required extensive care. I submitted our claims and it took the full 30 days before a decision was made. I was very happy with the end result, but the anxiety of waiting on the claim decision was terrible. I will say that once the initial claim was approved, the following claims related to the incident were approved the same day. However, about 30 days later we discovered another terrible injury relating back to the initial incident. Its been almost three weeks and the anxiety on waiting for that claim decision is back at an all time high.

Smokey, my yorky, had a bout of diarrhea. Luckily it was nothing serious, but because of Nationwide I was able to appropriately test and treat him. He now is free from diarrhea and is happy and healthy again.

Pet insurance is like all insurance. You are paying a premium that may or may not be used, but that can be very beneficial when a serious condition possibly could arise! The peace of mind of having coverage that can assist in taking care of unexpected illness or accident is very valuable to many of us pet owners. I will continue to have this insurance, and hope that we will not have to use it! But in the possible event that it is needed, we have the peace of mind that we are covered by one of the best insurance companies in the world!

Filing a claim is fast and easy. Always receive a response in a timely manner. I've never had a problem.

I would recommend Nationwide to other pet owners. Also great for car and home.

I would recommend Nationwide to other pet owners. Also great for car and home.

Everything is easy to submit and claims are processed in a prompt manner.