Wonderful experience
We have the BEST experience with trupanion. The claims process is so easy and I love that I can chat with a representative with questions. I love when you send hugs to our Ragnar ??
- INSURER:
Trupanion
- POSTED: 08/21/2020
- BY: kathy
- BREED:
- AGE OF PET: 7 - 10
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I was not sure about this insurance.
I was not sure about this insurance.it hasnt covered anything! But she was kind patient and knowledgeable.
- INSURER:
Trupanion
- POSTED: 08/20/2020
- BY: Julie
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Prompt Claim processing!
Switched to Healthy Paws this May from FIGO since they had better rates and more coverage! My dog needed a surgery recently and the claims were processed promptly! No issues - highly recommend this to everyone!
- INSURER:
Healthy Paws
- POSTED: 08/17/2020
- BY: Bhavesh
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Because Trupanion is an excellent company.
Because Trupanion is an excellent company.The customer service is the best
- INSURER:
Trupanion
- POSTED: 08/17/2020
- BY: Joy
- BREED:
- AGE OF PET: Over 11 years
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Not great
While it is easy to submit an invoice online, there is not proper dialogue about the issue. So I always feel the need to call in anyway with questions.
- INSURER:
Trupanion
- POSTED: 08/15/2020
- BY: Dana
- BREED:
- AGE OF PET: 7 - 10
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Easy to work with.
TruPanion is always prompt in addressing my claims and is really easy to deal with.
- INSURER:
Trupanion
- POSTED: 08/14/2020
- BY: Britt
- BREED:
- AGE OF PET: 7 - 10
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Always the best customer service!
Always the best customer service! I challenge anyone to tell me they had their insurance issue solved within a 4 minute phone call, but this is what trupanion delivers!
- INSURER:
Trupanion
- POSTED: 08/13/2020
- BY: Saffron
- BREED: Dachshund
- AGE OF PET: Over 11 years
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We've never used the insurance but any questions I had were answered quickly.
We've never used the insurance but any questions I had were answered quickly. Also, our little rescue ran away 2 months after got her and thanks to the Trupanion tag, we found her right away.
- INSURER:
Trupanion
- POSTED: 08/12/2020
- BY: Lucille
- BREED:
- AGE OF PET: 0 - 3
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You try to throw everything possible into non-covered expenses.
You try to throw everything possible into non-covered expenses. I get that you will not cover office visits as the vets need to assess what is going on...it may be nothing. However, when a dog is rushed to the hospital for a surgical procedure things change. Additionally, the Emergency Exam fee on my onvoice was $102. You found a way to throw in an additional $485. You should be ashamed to call yourselves an insurance company.
- INSURER:
Trupanion
- POSTED: 08/12/2020
- BY: Craig
- BREED: Portuguese Water
- AGE OF PET: Over 11 years
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