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My request was carried out pleasantly and quickly

Very kind and helpful

So easy... the vet office contacted Trupanion. I didn’t have to do anything. My dog has had to have 2 knee surgeries in the past 3 months. I’m very thankful for you!

Emily was very helpful!

I liked the coverage

It was easy

Very understanding. Kind in a difficult time. Very clear about steps and procedure.

My dog who is covered by a Healthy Paws policy was diagnosed with a nasal tumor recently. Healthy Paws has covered everything per the policy, sending checks quickly. It has given me the rare luxury of making her health care decisions based solely on what will be best for her, with no major concern about my financial situation. I have tight finances, can afford the deductible and copay, and am very happy I made the decision when she joined the family to insure her. So many people say, "just put the money aside that you would pay for insurance." I know that I would never do that, or if I did, would dip into it for say, an unexpected automobile or home repairs. But also, my father told me that you should insure against disasters. My previous experience with canine disasters is that it would take longer than a dog lives to cover the cost of one with the amount I have paid in premiums. For a previous pet, who was not insured, I took out two loans and in the end had the loans but no dog. This is a dire diagnosis, but I can make good decisions and enjoy the time we have together.

This claim experience was amazing. It was so easy. I logged on. Selected the correct pet. Answered one or two questions. Uploaded the invoices and was done. I received the payment checks within 4 or 5 days. If only everything else in life could be this easy and smooth . Much appreciated

It was really easy, which is exactly what I need