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When we got our dog, we figured we needed to do a bunch of things to take care of him. Getting insurance and signing him up for a vet seemed among the most important for his health. We did both but unfortunately we didn't think to wait to go to the vet for 30 days after signing up for the insurance. Trupanion has a 30 day sort of waiting period after you sign up. The vet told us that Hugo (our dog) had a heart problem, and eventually it turned out that we'd need him to have an $8000 surgery. Trupanion said that because we went during the 30-day waiting period they wouldn't cover it. Had we just waited for some days until the period ended, presumably they'd have covered it. The lesson I'd say, is if you're with Trupanion--they want you to avoid seeking medical care for your pet until their bureaucratic rules complete their term. On the other hand, they offered plenty of faux sympathy. If you value that, then be sure to make your monthly payments.

I am thankful for deciding to purchase Embrace insurance. The ease of submitting a claim and the reimbursements of same were wonderful !

Submitting a claim is seriously so easy. It takes less than 3 minutes, and the claims are processed fast. I even got a thank you call after I received my reimbursement. Can’t ask for better service than that!

Professional and courteous customer service and reasonable turnaround on claims. I also appreciate the consideration to remove a pre-existing condition from Ranger’s account. I really feel as though Nationwide genuinely cares about my pet. Thank you!

My 3 year old Rottweiler had TPLO surgery back in February. After all was said and done she is recovering nicely. Hartville Pet Insurance was there for me and processed my claim quickly. I have the plan that pays 90% and was very glad that I had it. Being retired and on a fairly fixed income it took me awhile to save up the money for the surgery. It was wonderful to have so much of that money returned to me. Everyone with a pet needs to have pet insurance and I highly recommend Hartville Pet Insurance,

The process for submitting a claim is easy and the coverage/reimbursement was exceptional.

Very easy claim submission process ~ take a picture of the bill, and submit it via the VitrusVet app. The claim review and reimbursement process can take up to 30 days, but no hiccups along the way.

So glad I made the choice of ASPCA pet insurance. I have a 5 year old Yorkie and had to use the insurance that last year. He developed a medical issue and needed surgery. It was easy to make the claim ( all on line) and I even got a call back to see how Bernie was doing. Never got that from my own insurance. Was so easy to enroll and make a claim on line. And I always got the answer I needed when I called for information. Always polite and willing to go the next step if needed. I always promote ASPCA when talking with my friends with pets. I would not change.

Nationwide is very helpful and prompt in answering claims. I couldn't have a better insurance company for my pet.

Was very pleased with quick payment on this claim even with having to mail in claim. I have Vitus Vet but had to send in claim by mail anyway because NW said it wasn't clear enough to see what they needed. I would rather use Vitus Vet because it saves time and a stamp but I guess that luxury can't be.