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I have been with Trupanion for about 3 years and I have never had a problem with getting reimbursed- which is pretty quick turn-around- about a week or so. Their rates occasionally do go up but my experience has been that they add additional coverage. They cover congenital diseases which alone is worth it.

I have been with Trupanion for about 3 years and I have never had a problem with getting reimbursed- which is pretty quick turn-around- about a week or so. Their rates occasionally do go up but my experience has been that they add additional coverage. They cover congenital diseases which alone is worth it.

very quick with review of claims and getting back to me with a breakdown email. I only wish that you would cover heartworm and preventative fee meds that are prescribed.

very quick with review of claims and getting back to me with a breakdown email. I only wish that you would cover heartworm and preventative fee meds that are prescribed.

After a seizure I took my dog to The Animal Hospital in New York. After several tests they discovered that she had pancreatic cancer and the tumor could be removed. Trupanion was fantastic. It took a little longer(10 days) for them to pay me back because it was the first time I made any claim and they needed information from her vet. But I have never seen such efficiency and speed to send me a check. I was amazed and so impressed.I highly re command them.

After a seizure I took my dog to The Animal Hospital in New York. After several tests they discovered that she had pancreatic cancer and the tumor could be removed. Trupanion was fantastic. It took a little longer(10 days) for them to pay me back because it was the first time I made any claim and they needed information from her vet. But I have never seen such efficiency and speed to send me a check. I was amazed and so impressed.I highly re command them.

VPI had been recommended to us by our Vet whom we've had for nearly 20 years. He' never steered us wrong, so we felt confident in acting upon his recommendation. After having submitted our first two claims, the quick response and professional handling of our claims, has more than validated our choice. Have no fear! This company is top notch and responsive to their clients, both human and animal.

All my pets are insured with Trupanion, I have nothing but praise for the company

All my pets are insured with Trupanion, I have nothing but praise for the company

Although this review is based on a single claim experience (so far) for my 11 month old Chessie, it was a claim for almost $5,000 for emergency treatment and surgery made necessary when the dog ate a pice of towel which created an intestional blockage. The claim review was completed within a day of document submission and totaled about 75% of all charges, which I believed to be quite fair. In sum, a terrific experience with Healthy Paws. By comparison, I used VPI for another dog last year for a signficant series of high dollar claims and found the company to be horrible for pet owners. Choose Healthy paws, DO NOT use VPI.