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A few weeks after I signed up for Healthy Paws, my little kitten ate a rubber band and needed serious surgery and a few overnights in the hospital. It was essential to know that Healthy Paws had my back and allowed me the peace of mind to move forward with whatever my kitten needed (I signed up for the 80% reimbursement plan with a $250 deductible). I submitted my claim on a Wednesday, it was processed on a Thursday, and I received my reimbursement check the following week. There was no quibbling over any items on the list, no unnecessary phone calls, none of that nonsense -- the whole process was easy, handled quickly, and with friendly emails from Healthy Paws staff. It was stressful enough having this sick little kitten, so I'm very grateful that the insurance experience didn't have to be too.

Vet bills can be costly and insurance is costly as well, but when your pet is sick it's wonderful to have the peace of mind this policy provides. At least we know that some of our costs will be reimbursed.

Believe the hype - it is all true! I was fortunate [and smart] enough to enroll my pit mix rescue the day I brought him home at eight weeks old. Although very strong, very active and otherwise very healthy, he developed cherry eye in both eyes long before his first birthday. After two unsuccessful surgeries at an excellent facility, the visibly upset veterinary ophthalmologist reached out to her colleagues for support. She found a peer at another animal hospital, who after reviewing my dog's records and photos the previous surgeon had sent, said a new procedure he had pioneered would work. To cut to the chase, my dog's eyes are finally fine. Without the support of Healthy Paws, I don't know what I would have done. They paid my claims, without any questions or arguments, within five business days of me submitting them. This is in sharp contrast to the experiences of others I know, whose dogs are covered by some of the other, popular pet insurance companies. They had nothing but horror stories to share about their pet insurance carriers. The few times I needed customer service, the phones were answered quickly, by kind, competent agents who spoke and understood English. I know as my dog ages my rates will go up, but let me say this - he will never, nor will any of my future dogs, ever be without Healthy Paws insurance. I have told my experience to at least 20 of my dog park peers, some of whom, regrettably didn't listen carefully enough, and are now in the situation I thankfully avoided. Save yourself headaches and heartaches - the day you bring home a new dog or cat, insure your new family member with Healthy Paws. You wouldn't let your kids be uninsured, would you?

So far we've only used the insurance for two well visits, cat & dog, but we are very happy with the reimbursement of services as well as the ease of filing the claims. The process is quick & easy. We're also very happy with the ease of customer service. The attentiveness and competence of the representative, Jennifer, was such a pleasure. Seems like good customer service is a rare quality these days. She went out of her way to take care of our situation, and we appreciate it!

Thank you Healthy Paws so much for helping my family take care of our beloved Stella. Quite simply, your company is the best. You do as you say and say as you do...a quality quite hard to find in today's world. Your dependability, care, and wonderful customer service have truly helped my family through this stressful and costly period. Your attention to detail has made all the difference. I don't often write reviews for companies, but you are the exception. Your timeliness in turning around claims, the ease of submitting a claim, and your coverage make all the difference. But it does not stop there. Not only are you helping me pay for Stella's operation, but you are helping us get her back on her feet by covering the costs of rehab and physical therapy. Thank you so much Healthy Paws. Your company has made a difference in both our lives and Stella's and I don't know where we we would be without you.

I am satisfied with the service and they process the claims very quickly. They are also very helpful with billing issues and explaining details when I have questions about my available policy options. I wish the premiums didn't keep increasing because I have 2 dogs on my policy. Nevertheless, I am still thankful to have the insurance and would recommend it to all pet owners.

We have had pet insurance for our French bulldog since he was three months old. He has had one major surgery (brachycephalic airway surgery) and also a major ear infection caused by skin allergies. Both of these health issues would have cost us thousands of dollars out of pocket. Trupanion's coverage has saved us a ton of money. They pay their claims very quickly (usually I get a response within a day or two of the vet submitting the receipt and payment by check two weeks later) and we have never had an issue with getting reimbursed for his health issues. My one complaint with Trupanion is that their annual premium hikes are extremely high. We had the same rate for our first two years of coverage and as our policy is set to renew, our premium has increased by over twenty percent!! They claim that this is because of rising healthcare costs in our state (NY), but we haven't certainly noticed those level of increases. We would recommend Trupanion, but buyer should beware that your premiums can increase quite dramatically from year to year. For a dog prone to health issues like a French bulldog, pet insurance is an absolute must.

We have had pet insurance for our French bulldog since he was three months old. He has had one major surgery (brachycephalic airway surgery) and also a major ear infection caused by skin allergies. Both of these health issues would have cost us thousands of dollars out of pocket. Trupanion's coverage has saved us a ton of money. They pay their claims very quickly (usually I get a response within a day or two of the vet submitting the receipt and payment by check two weeks later) and we have never had an issue with getting reimbursed for his health issues. My one complaint with Trupanion is that their annual premium hikes are extremely high. We had the same rate for our first two years of coverage and as our policy is set to renew, our premium has increased by over twenty percent!! They claim that this is because of rising healthcare costs in our state (NY), but we haven't certainly noticed those level of increases. We would recommend Trupanion, but buyer should beware that your premiums can increase quite dramatically from year to year. For a dog prone to health issues like a French bulldog, pet insurance is an absolute must.

My dog had back surgery 3 years ago and the claims were handle quickly now he has cancer and they have paid out quickly also

Trupanion in great. My mini Schnauzer got bit by another dog (my dog got out of gate and ran up to a dog on a leash, so sort of my fault). Deep punctures on snout and back of neck. Ran to the emergency room - $900 later all is well with my mini, and trupanion covered 90% of the vet bill, no questions! Glad I had them!