5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
Verified
Words can not describe the service level and assistance from the associates that work for Trupanion.
Words can not describe the service level and assistance from the associates that work for Trupanion. Just plain AWESOME.
- INSURER: Trupanion
- POSTED: 09/23/2022
- BY: Daniel
- BREED: Australian Cattle Dog
- AGE OF PET: 7 - 10
5
out of 5
Verified
Rapid response and easy access
Rapid response and easy access
- INSURER: Trupanion Canada
- POSTED: 09/23/2022
- BY: Catherine
- BREED: Havanese
- AGE OF PET: 7 - 10
5
out of 5
Verified
Sadie was super friendly and a great help
Sadie was super friendly and a great help
- INSURER: Trupanion Canada
- POSTED: 09/23/2022
- BY: Darlene
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Excellent company
Seamless and prompt
- INSURER: Trupanion Canada
- POSTED: 09/23/2022
- BY: Kathy
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Peace of mind
Healthy Paws has been fantastic since day 1. Merlin had at least $1,000 in claims the first year and I just submitted a $4,200 surgical claim and there has been zero issues with getting claims paid fast and efficiently. Everyone I’ve spoken to has been extremely kind and they seem to genuinely care about my pet. What I love most about Healthy Paws is there’s no maximum payouts, so I will never have to make a hard decision about whether or not to have a needed surgery or get the care he needs. As a pet parent, the peace of mind that comes with that knowledge is priceless.
- INSURER: Healthy Paws
- POSTED: 09/22/2022
- BY: Stephanie
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
4
out of 5
Owner
Easy to talk to some one and guide me through the plan
- INSURER: PHI Direct
- POSTED: 09/22/2022
- BY: Maurice
- BREED: Cavapoo
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great Experience
We've been customers of Healthy Paws for 5 years and recently had an issue with our dog that would've cost $5k+. Luckily the decisions were very easy to continue with all necessary procedures knowing a large amount of the cost would be offset by our pet insurance. The claim process is simple and we received reimbursement within a few days.
It was an excellent tool to have during an emotional time.
- INSURER: Healthy Paws
- POSTED: 09/22/2022
- BY: Matt
- BREED: Australian Shepherd Mix
- AGE OF PET: 7 - 10
2
out of 5
Verified
Trupanion - bad claim experience
The lack of communication was astonishingly bad. Then the stupid stuff that was requested after I contacted Trupanion to see what was causing the delay was equally mind boggling, particularly since they already had the information about her vaccinations.
- INSURER: Trupanion
- POSTED: 09/22/2022
- BY: Kate
- BREED:
- AGE OF PET: 0 - 3
2
out of 5
Verified
Denied for TARTAR ???
The most trusted insurance company does NOT cover the most common issue (tooth extraction). Trupanion claimed a "pre-existing condition" because the vet noted tarter build-up on a previous visit.
Most (if not ALL) dogs have this very early in age. I find this an excuse not to pay the $2000 bill.
I will give Trupanion ONE more chance to pay our next claim or I will most likely cancel my policy.
- INSURER: Trupanion
- POSTED: 09/22/2022
- BY: GREGORY
- BREED:
- AGE OF PET: 0 - 3