Outstanding coverage and superb customer service!
We adopted Layla at age 5 from a rescue organization. We were very pleased Healthy Paws approved her for coverage in spite of her very limited medical history we were able to provide when we submitted her application. Seven months after enrolling her, she acutely developed a severe limp. Her diagnosis was a torn ACL, which required surgery. Our bill was approximately $3500 and Healthy Paws paid 80 percent. The day after I submitted the claim, I received an e-mail that the claim was completed; the check arrived in the mail within 5 business days. A representative from HP sent an e mail 2 weeks later check on her progress.
I could not be more pleased with this insurance. They are efficient, claims are paid in a timely and accurate manner, and they take personal interest in our pet. I had experience a number of years ago with another pet insurance company, and there is no comparison. Healthy Paws sets the standard for the pet insurance industry.
- INSURER:
Healthy Paws
- POSTED: 05/20/2014
- BY: Becky
- BREED: Beagle
- AGE OF PET: 7 - 10
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So glad that I have Healthy Paws Pet Insurance
There are many pet insurance companies out there, but I found Healthy Paws easy to understand and that is why I chose them. Having just recovered from surgery myself, we have many bills to pay. Mr. Lincoln, our Greyhound, developed a leak and infection in one of his salivary glands. The gland had to be surgically removed and the surgery was done by a specialty vet. My husband and I knew it would be an expensive surgery. I filed the claim form directly online. It was all so easy. We received emails from Healthy Paws when everything was received; when the claim was being processed; and when the check was cut. The money sure helped our finances at this time. We also felt that everyone was so kind in asking us about Mr. Lincoln's condition. Luckily Mr. Lincoln is doing fine and we learned that a dog can live well with just 7 of his 8 salivary glands. Thank you again Healthy Paws Pet Insurance.
- INSURER:
Healthy Paws
- POSTED: 05/20/2014
- BY: Helaine
- BREED: Greyhound
- AGE OF PET: 7 - 10
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best decision I made regarding my pets health
When I first adopted my first dog, like any new parent, I did a ton of research and invested in a lot of books and tools. The single beat thing I did, aside from getting my baby, was select Embrace to provide accident and wellness insurance for my baby. They have been amazing and suprisingly honest. I think my babys coverage is better than my own. I now have 2 dogs proudly insured by Embrace
- INSURER:
Embrace
- POSTED: 05/20/2014
- BY: Mary
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great service!
I have to say, I wish I you did human insurance as well.You are all such a pleasure to work with and make everything so smooth and easy. You really take the stress out of what could be a very stressful situation.
Thank you so much
Regards,
Karen
- INSURER:
Embrace
- POSTED: 05/20/2014
- BY: Karen
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Trupanion is the best
My boy was diagnosed with nose cancer if it wasn't for Trupanion I wouldn't have been able to save him. Trupanion customer service team are very caring and claims were paid amazingly fast.
- INSURER:
Trupanion
- POSTED: 05/20/2014
- BY: Maritza
- BREED: Bearded Collie
- AGE OF PET: 7 - 10
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Trupanion is the best
My boy was diagnosed with nose cancer if it wasn't for Trupanion I wouldn't have been able to save him. Trupanion customer service team are very caring and claims were paid amazingly fast.
- INSURER:
Trupanion Canada
- POSTED: 05/20/2014
- BY: Maritza
- BREED: Bearded Collie
- AGE OF PET: 7 - 10
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Trupanion was so helpful about how to file a claim
After explaining in detail how to file a claim and the ways I could get claim to the company most quickly, I was faxed a claim form and kept up to date with the processing of claim and when check would arrive. I was very impressed with their efficiency and quick processing of claim!
- INSURER:
Trupanion
- POSTED: 05/16/2014
- BY: Marylynne
- BREED: Cocker Spaniel
- AGE OF PET: 7 - 10
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Trupanion was so helpful about how to file a claim
After explaining in detail how to file a claim and the ways I could get claim to the company most quickly, I was faxed a claim form and kept up to date with the processing of claim and when check would arrive. I was very impressed with their efficiency and quick processing of claim!
- INSURER:
Trupanion Canada
- POSTED: 05/16/2014
- BY: Marylynne
- BREED: Cocker Spaniel
- AGE OF PET: 7 - 10
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Thank you for being there when needed.
Holly, our 4 year old Ocicat was the picture of health until recently when it appeared that she had gotten into something that was affecting her kidney function. She had gone almost a whole year without a claim and when I had to file the first of two or three, Embrace was right there.
We have had a policy for Holly and her canine sister, Tia, for almost 5 years. The company is wonderful to work with and if I ever had a question there was always someone there who could answer it, or if they couldn't, they would ask someone who could.
- INSURER:
Embrace
- POSTED: 05/15/2014
- BY: Carla
- BREED: Ocicat
- AGE OF PET: 7 - 10
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Excellent Service and Quick Payment
Extremely pleased with their professionalism on the phone and also their quick correspondence. Easy to fill out form and very helpful and caring staff. My vet is now only referring Trupanion to their patients. Our puppy has had some issues and I receive my reimbursement checks within days of faxing them my form and receipt. They may not be the cheapest or the most expensive, but worth having a good, caring company with no hassles.
- INSURER:
Trupanion Canada
- POSTED: 05/15/2014
- BY: Toby
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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