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Thank you. Pets Best is simply "the Best." We currently have three dogs covered and Pets Best pays exactly as agreed. As a pet owner, it is wonderful to make a health care decision withouth having to consider the economic aspect.

fast claims with promt check.

I did not know how to file a claim. I called and actually talked to a person! I received accurate information which was given to me in a simple step by step procedure in what was needed in order to process the claim. Secondly, it was explained to me how the claim process is handled. I received an email letting me know that the claim was in process. Our claim was settled within 30 days.

I did not know how to file a claim. I called and actually talked to a person! I received accurate information which was given to me in a simple step by step procedure in what was needed in order to process the claim. Secondly, it was explained to me how the claim process is handled. I received an email letting me know that the claim was in process. Our claim was settled within 30 days.

I did tons of research before purchasing insurance 5 years ago. I have 7 animals insured though Trupanion...6 dogs and 1 cat. I have needed to file 3 claims in the last 5 years. Customer service is impeccable AND caring. Claims are processed incredibly quickly. Follow up is superior. I can't recommend this company enough. I tell everyone I encounter with pets about them. You won't be disappointed :)

I did tons of research before purchasing insurance 5 years ago. I have 7 animals insured though Trupanion...6 dogs and 1 cat. I have needed to file 3 claims in the last 5 years. Customer service is impeccable AND caring. Claims are processed incredibly quickly. Follow up is superior. I can't recommend this company enough. I tell everyone I encounter with pets about them. You won't be disappointed :)

Love everything about Embrace but The ONLY thing I would like is when I go to your website to see my Case & it is already closed, how do I know what I was paid for. There has to be a way for all of us to see the amount you paid for each item pertaining to our pets like for example, blood workup, testing or inections to make pets better eetc. I want to see that I am getting the right amount & that I am not getting charged a deductable each time for the same item. My cat just got Diabetes & am going to the VET each week to see if the levels are good enough for my cat & afraid I may get charged 2 or more times each week. I would like to always be allowed to see my statements & not close them the second acheck is sent out..

My 3 1/2 year old Dachshund, Macey, required major back surgery. Because she had Healthy Paws pet insurance she was able to have the surgery and physical therapy required to get better. She is doing great and is now walking well. She is still in physical therapy, but the doctor says she is well on her way back to "normal doggy life". Because of Health Paws I was able to get Macey the best care possible. The claims process took approximately a week or so, but the claims representative was there to let me know exactly what was needed to get the claim settled. I am so grateful that I chose Healthy Paws for her pet insurance. I reviewed many other companies and Healthy Paws seemed to be the best and after this I know it is. I have referred several people to Healthy Paws and three people have already signed up.

With Healthy Paws insurance, we didn't have to worry when our dog needed over $600 in tests to check him for an intestinal blockage. The claim process couldn't be any easier. Just upload a copy of your invoice and the reimbursement check is in the mail a few days later. They even emailed us to see if he was doing better. We highly recommend Healthy Paws to anyone looking for illness/injury insurance for their pet.

Wow, I am amazed at how quickly and equitably they processed my claim. They reviewed my claim and did not come up with any gimmicks for denials and exclusions. Is that remarkable, or what? The representatives are sooo helpful and friendly, it's a pleasure to deal with them. I am so happy I switched from Trupanion.